Customer Development Officer, Ningbo (Ningbo, ZJ, CN, 315040)

HSBC
China
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Presentation","Sales skills","Objection handling","Working under pressure","Interpersonal communication","Customer service orientation"]

Drive Premier Acquisition strategies by acquiring new-to-bank customers through central and self-generated leads. Complete simple retail sales to deliver high-quality service for HSBC’s highest-value personal clients. Build strong relationships with relevant business areas such as WPB and Marketing, and deliver high-standard customer service to improve customer satisfaction. Responsibilities also include understanding customer needs and supporting service development for wealth/premier banking offerings.

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HSBC
HSBC
23 hours ago

Customer Development Officer, Ningbo (Ningbo, ZJ, CN, 315040)

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Last checked: 56 minutes agoStatus: Live

Job Summary

Drive Premier Acquisition strategies by acquiring new-to-bank customers through central and self-generated leads. Complete simple retail sales to deliver high-quality service for HSBC’s highest-value personal clients. Build strong relationships with relevant business areas such as WPB and Marketing, and deliver high-standard customer service to improve customer satisfaction. Responsibilities also include understanding customer needs and supporting service development for wealth/premier banking offerings.
Location: China
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Implement Premier Acquisition strategies to drive customer growth.
  • •Acquire new-to-bank customers via central or self-generated leads.
  • •Complete simple retail sales to deliver high-quality service for premium personal clients.
  • •Develop strong working relationships with relevant business areas (e.g., WPB, Marketing).
  • •Provide high-standard customer service to meet customer satisfaction and improve outcomes.

Key Requirements

  • •Bachelor’s degree or equivalent experience.
  • •Minimum of one year of proven and progressive financial services and/or retail sales experience (or equivalent).
  • •Sound knowledge of deposits and WEM products, mortgage, and related offerings.
  • •Knowledge of laws/regulations affecting banks/finance, consumer trends, competitor offerings, and economic/foreign currency market dynamics.
  • •Strong presentation, sales, objection handling, and interpersonal/communication skills; customer service orientation.
Experience:1+ yearsFinancial servicesRetail sales
Education:Bachelor's
Skills:PresentationSales skillsObjection handlingWorking under pressureInterpersonal communicationCustomer service orientation
Languages:Chinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn