Software Engineer

Zoom Video Communications
San Jose
Workplace: HybridFull timeUSD 187,741 - 187,741 annuallyFunction: Software EngineeringExperience: 1+ yearsEducation: mastersSkills: ["Problem-solving"]

Implement the SMS chat channel for Zoom Contact Center, working with PM/UX to translate requirements into backend features. Design and refine databases and service architecture, build backend API test scripts, and troubleshoot production issues with fix or enhancement work. Develop scheduled callback capabilities and create service monitoring to improve reliability. This role requires strong experience with Core Java, Spring Boot, AWS, RESTful APIs, microservices, Kubernetes, SQL, and Python.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
2 months ago

Software Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Implement the SMS chat channel for Zoom Contact Center, working with PM/UX to translate requirements into backend features. Design and refine databases and service architecture, build backend API test scripts, and troubleshoot production issues with fix or enhancement work. Develop scheduled callback capabilities and create service monitoring to improve reliability. This role requires strong experience with Core Java, Spring Boot, AWS, RESTful APIs, microservices, Kubernetes, SQL, and Python.
Location: San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Software Engineering
Seniority: Mid level

Key Responsibilities

  • •Implement the SMS chat channel for Zoom Contact Center.
  • •Assess PM/UX tasks and provide technical feedback.
  • •Perform database and architecture design for backend services.
  • •Implement test scripts for backend APIs and troubleshoot production issues.
  • •Implement scheduled callback features and design service monitoring systems.

Pay and Benefits

Salary: USD 187,741 annually

Key Requirements

  • •Master’s degree in Computer Science, Management and Systems, or a related field (or foreign degree equivalent).
  • •1+ year of experience in the job offered or a related occupation.
  • •1+ year of experience with Core Java and Spring Boot.
  • •Experience with AWS, RESTful APIs, and microservices frameworks.
  • •Experience with Kubernetes, SQL databases, and Python.
Experience:1+ years
Education:Master's in Computer Science, Management and Systems (or related field)
Skills:Problem-solving
Tech Stack:JavaSpring BootAWSRESTful APIMicroservicesKubernetesSQLPython

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn