Truist Financial

2 weeks ago

Account Management - Consumer Card Portfolio

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Own account management and lifecycle marketing for the consumer card portfolio within Enterprise Payments. Drive profitable card spend and balances by using analytics, behavior-based segmentation, and up-sell strategies to improve retention and re-win clients. Monitor portfolio trends, benchmark performance, and optimize retention and engagement campaigns. Lead cross-functional initiatives, influence senior stakeholders, manage vendor partnerships, and ensure programs align with risk, legal, and regulatory requirements.

Location: Charlotte, Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Manage consumer card portfolio account management and lifecycle marketing within Enterprise Payments to maximize profitability and growth.
•Apply analytics and behavior-based segmentation to improve customer development and retention using up-sell and loyalty/profitability modeling.
•Develop retention strategies to reduce attrition and re-win clients in key market segments.
•Analyze portfolio and campaign/program results to identify opportunities, gaps, and recommendations that optimize performance.
•Create and manage vendor partnerships and lead cross-functional initiatives while ensuring compliance with legal and regulatory requirements.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick DaysPaid HolidaysPensionRsus

Key Requirements

•Bachelor’s degree in a business-related field or equivalent education and training.
•8+ years of experience developing, managing, or optimizing payments, card, and/or lending products.
•Strong leadership ability to lead cross-functional projects and think strategically.
•Strong analytical and critical thinking skills to translate business plans into line-of-business needs.
•Strong communication skills and organizational/interpersonal skills, including communicating with regulators/examiners.

Experience:PaymentsConsumer cardsLendingPortfolio management

Education:Bachelor's

Skills:LeadershipAnalytical thinkingStrategic thinkingCommunicationOrganizational skills

Languages:English

Tech Stack:Microsoft OfficeBusiness intelligence tools

Company Brief

Truist Financial

Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 2019

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Truist Financial

2 weeks ago

Account Management - Consumer Card Portfolio

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Charlotte, Atlanta

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Manage consumer card portfolio account management and lifecycle marketing within Enterprise Payments to maximize profitability and growth.
•Apply analytics and behavior-based segmentation to improve customer development and retention using up-sell and loyalty/profitability modeling.
•Develop retention strategies to reduce attrition and re-win clients in key market segments.
•Analyze portfolio and campaign/program results to identify opportunities, gaps, and recommendations that optimize performance.
•Create and manage vendor partnerships and lead cross-functional initiatives while ensuring compliance with legal and regulatory requirements.

Pay and Benefits

Perks:Health InsuranceDentalVisionLife InsuranceDisability Insurance401kPaid LeaveSick DaysPaid HolidaysPensionRsus

Key Requirements

•Bachelor’s degree in a business-related field or equivalent education and training.
•8+ years of experience developing, managing, or optimizing payments, card, and/or lending products.
•Strong leadership ability to lead cross-functional projects and think strategically.
•Strong analytical and critical thinking skills to translate business plans into line-of-business needs.
•Strong communication skills and organizational/interpersonal skills, including communicating with regulators/examiners.

Experience:PaymentsConsumer cardsLendingPortfolio management

Education:Bachelor's

Skills:LeadershipAnalytical thinkingStrategic thinkingCommunicationOrganizational skills

Languages:English

Tech Stack:Microsoft OfficeBusiness intelligence tools

Company Brief

Truist Financial

Provides consumer and commercial banking, wealth management, insurance, lending, and payments services through a large U.S. financial services platform formed by the merger of BB&T and SunTrust.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 2019

Website LinkedIn