Administrative Assistant I, Inflight (New York City, NY, US)

American Airlines Group
New York
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Multitasking","Independent work","Customer service"]

Support the Flight Service Team within the Customer Experience Division by handling a wide range of office and customer-facing duties. Manage document and file updates, mail and supply processing, invoice processing, and telephone coverage. Assist with employee requests and inquiries, coordinate hotel and travel arrangements, handle return-to-work requests and injuries on duty, and support emergency travel as needed while working rotating shifts.

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FursaFursa
American Airlines Group
American Airlines Group
4 weeks ago

Administrative Assistant I, Inflight (New York City, NY, US)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 day agoStatus: Live

Job Summary

Support the Flight Service Team within the Customer Experience Division by handling a wide range of office and customer-facing duties. Manage document and file updates, mail and supply processing, invoice processing, and telephone coverage. Assist with employee requests and inquiries, coordinate hotel and travel arrangements, handle return-to-work requests and injuries on duty, and support emergency travel as needed while working rotating shifts.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Type documents, file materials, and provide telephone coverage.
  • •Process mail and orders for supplies, and handle invoice processing.
  • •Handle employee requests and inquiries, including processing employee return-to-work requests.
  • •Greets and directs customers; coordinate hotel and travel arrangements and manage emergency travel.
  • •Update and relocate files and handle injuries on duty while working rotating shifts including weekends and holidays as needed.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPet Insurance

Key Requirements

  • •High school diploma or GED equivalency.
  • •1 year of previous on-the-job office/clerical experience.
  • •Ability to multi-task and complete assignments with little supervision.
  • •Knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • •Ability to use SABRE (RES and DECS), SharePoint, Oracle, Invoice Works, and Work Brain; must complete FAA criminal background checks for SIDA access and secure required airport authority escort/customs badges if applicable.
Experience:1+ years
Education:High School
Skills:MultitaskingIndependent workCustomer service
Tech Stack:Microsoft OfficeWordExcelOutlookPowerPointSABRESharePointOracleInvoice WorksWork Brain

Eligibility

Security Clearance:FAA criminal background checkSIDA access

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn