Luxury Resale B2B Account Manager
Farfetch
Tokyo
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 6+ yearsSkills: ["Relationship building","Commercial negotiation","Strategic thinking","Data-driven decision-making","Cross-functional collaboration"]Own long-term containment, operational performance, and B2B account retention strategies for upfront buying and physical consignment partners. Build and optimize repeatable account playbooks for onboarding, run data-driven business reviews to improve stock mix and refresh cycles, and resolve escalations to protect partner relationships. Lead cross-functional continuous improvement initiatives with global teams, translating industry insights into regional growth strategies.

