Senior Client Success Partner - Inpatient

Qventus
United States
Workplace: RemoteFull timeUSD 140,000 - 165,000 annuallyFunction: Customer Success & Account ManagementExperience: 5+ yearsSkills: ["Communication","Relationship-building","Analytical thinking","Project management","Stakeholder management"]

Senior Client Success Partner drives end-to-end engagement for healthcare clients, coordinating cross-functional teams from kickoff to go-live and ongoing success. You’ll manage complex engagements, own account plans, and translate client value into outcomes across product, delivery, and analytics, leveraging deep product knowledge to expand usage and deliver measurable impact for healthcare organizations.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Qventus
Qventus
2 months ago

Senior Client Success Partner - Inpatient

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Senior Client Success Partner drives end-to-end engagement for healthcare clients, coordinating cross-functional teams from kickoff to go-live and ongoing success. You’ll manage complex engagements, own account plans, and translate client value into outcomes across product, delivery, and analytics, leveraging deep product knowledge to expand usage and deliver measurable impact for healthcare organizations.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Sr. Manager level

Key Responsibilities

  • •Serve as the owner and accountable team member for assigned accounts/customers with limited oversight
  • •Effectively lead complex engagements with matrixed teams (technical and operational) Articulate Qventus’ value proposition and create value for customers by establishing clearly defined business outcomes
  • •Build quarterly success plans with the appropriately identified cross-functional teams, objectives, timelines, risks, and metrics needed to achieve goals
  • •Accountable for driving engagement with the Qventus platform across customers by creating and executing thorough and action-oriented plans
  • •Leverages deep functional expertise in order to sustain buy-in from core users and executives around workflows and solution adoption
Travel: Medium travel

Pay and Benefits

Salary: USD 140,000 - 165,000 annually
Equity and Bonus:Equity
Perks:EquityParental LeaveLearning BudgetWellness StipendTech Stipend

Key Requirements

  • •Must have 5+ years of professional experience working at a leading healthcare consulting firm or in a professional Services role at a workflow-oriented SaaS company
  • •Project management experience for complex implementations in the provider-side healthcare setting
  • •Knowledge of provider-side hospital operations
  • •A track record of applying strong quantitative and analytical skills in prior roles
  • •Ability to travel up to 25-35% nationwide
Experience:5+ yearsHealthcareSaaS
Skills:CommunicationRelationship-buildingAnalytical thinkingProject managementStakeholder management
Languages:English

Company Brief

Qventus
Provides an AI-driven operations platform that helps hospitals and health systems optimize patient flow, staffing, and clinical operations in real time to reduce wait times, improve throughput, and enhance care delivery.
Industry: HealthTech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Palo Alto, United States
Founded: 2012
WebsiteLinkedIn