Keyholder, UGG

Hoka
Germany
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Teamwork","Multitasking","Problem-solving","Critical thinking"]

Create standout in-store shopping experiences as a UGG Keyholder by greeting customers promptly, answering questions, and providing end-to-end service—from product help to returns guidance. Stay current on product knowledge, promotions, marketing initiatives, and sustainability messaging. Support store operations by handling the register, managing cash, checking inventory, maintaining visual merchandising standards, and responding appropriately to theft while fostering a positive team environment.

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FursaFursa
Hoka
Hoka
7 hours ago

Keyholder, UGG

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Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Create standout in-store shopping experiences as a UGG Keyholder by greeting customers promptly, answering questions, and providing end-to-end service—from product help to returns guidance. Stay current on product knowledge, promotions, marketing initiatives, and sustainability messaging. Support store operations by handling the register, managing cash, checking inventory, maintaining visual merchandising standards, and responding appropriately to theft while fostering a positive team environment.
Location: Germany
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Deliver exceptional customer experiences by greeting customers quickly and responding to questions before they leave.
  • •Live the service training program and train/transfer brand and product knowledge to help customers make informed choices.
  • •Provide service from start to finish, including guidance on returns policies.
  • •Run key store operations: operate the register, handle cash, check inventory daily, and ensure products are available.
  • •Maintain store standards including visual merchandising marketing, cleanliness in stock and break areas, and respond to theft according to policy.

Pay and Benefits

Perks:Paid LeaveEmployee DiscountUniform Stipend

Key Requirements

  • •Sales experience, preferably in a fast-paced retail environment.
  • •Excellent customer-service mindset with strong communication and reliability.
  • •A structured, independent working style with organizational ability and a sense of responsibility.
  • •Ability to operate the register, handle cash, and manage daily inventory checks to ensure products are available.
  • •Fluent German and good English skills.
Experience:RetailCustomer serviceSales
Skills:CommunicationTeamworkMultitaskingProblem-solvingCritical thinking
Languages:GermanEnglish

Company Brief

Hoka
Deckers Brands designs, markets, and distributes premium footwear, apparel, and accessories through global brands including HOKA, UGG, Teva, and Sanuk, selling via wholesale, e-commerce, and owned retail stores.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Goleta, United States
Founded: 1973
Website