Freshworks

1 month ago

Manager - Business Development

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and develop a high-performing Business Development team in the UKI region, driving inbound and outbound sales, shaping GTM strategy with an AI-first sales stack, and collaborating with Marketing. You’ll act as a player-coach, architect playbooks, mentor BDMs, and forecast performance to exceed targets in a London-based, full-time role.

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Drive inbound and outbound sales development, collaborate with cross-functional teams, train and motivate the Business Development team to generate qualified opportunities.
•Work with sales managers and sales representatives to understand and align with regional territory plans
•Ensure a tight feedback loop with the sales departments to ensure proper qualification, lead quality, and appropriate follow-up
•Train, mentor and lead a team of Business Development Managers (BDMs)
•Provide detailed analysis and reporting on team performance by tracking key data points and forecasting to sales leadership

Key Requirements

•3+ years of experience in building and leading high performing Business Development.
•Familiarity with sales intelligence. Experience using data enrichment and intent data tools to build highly targeted outbound lists.
•Data Driven approach to performance management
•A relentless focus on continuous improvement, constantly iterating on email copy, call scripts, and cadences to optimize conversion rates.
•An expert understanding of key top-of-funnel metrics (e.g., meeting hold rates, SQL conversion, pipeline value) and the ability to accurately forecast team performance

Experience:3+ yearsSaaSIT servicesAISales enablement

Skills:CommunicationLeadershipCoachingTeamworkStrategic thinking

Languages:English

Tech Stack:AIAutomationIntent dataSales enablement

Company Brief

Freshworks

Provides cloud-based customer engagement, CRM and ITSM software (Freshdesk, Freshservice, Freshsales) that helps businesses manage customer and employee experiences through SaaS products and AI-driven tools.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor

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Freshworks

1 month ago

Manager - Business Development

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: London

Workplace: Onsite

Employment Type: Full time

Job Function: Business Development & Partnerships

Seniority: Manager level

Key Responsibilities

•Drive inbound and outbound sales development, collaborate with cross-functional teams, train and motivate the Business Development team to generate qualified opportunities.
•Work with sales managers and sales representatives to understand and align with regional territory plans
•Ensure a tight feedback loop with the sales departments to ensure proper qualification, lead quality, and appropriate follow-up
•Train, mentor and lead a team of Business Development Managers (BDMs)
•Provide detailed analysis and reporting on team performance by tracking key data points and forecasting to sales leadership

Key Requirements

•3+ years of experience in building and leading high performing Business Development.
•Familiarity with sales intelligence. Experience using data enrichment and intent data tools to build highly targeted outbound lists.
•Data Driven approach to performance management
•A relentless focus on continuous improvement, constantly iterating on email copy, call scripts, and cadences to optimize conversion rates.
•An expert understanding of key top-of-funnel metrics (e.g., meeting hold rates, SQL conversion, pipeline value) and the ability to accurately forecast team performance

Experience:3+ yearsSaaSIT servicesAISales enablement

Skills:CommunicationLeadershipCoachingTeamworkStrategic thinking

Languages:English

Tech Stack:AIAutomationIntent dataSales enablement

Company Brief

Freshworks

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 500M to 1B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Mateo, United States

Founded: 2010

Glassdoor: 3.5

Website LinkedIn Glassdoor