Business Applications Advisor Lead (Legal Operations)

USAA
San Antonio, Charlotte
Workplace: HybridFull timeUSD 114,080 - 218,030 annuallyFunction: IT Operations (Systems/Network Admin)Education: bachelorsSkills: ["Leadership","Guidance","Research","Documentation","Risk management"]

Provide leadership for analytical, business, and technical support across complex application and IT platform functions used by legal operations. Own the design and administration of standards and policies for applications and end-user documentation, drive system documentation quality and controls, and collaborate with stakeholders to assess risks, dependencies, and opportunities. Lead projects and teams, including coaching and work direction, while ensuring application activities meet business needs.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
USAA
USAA
2 days ago

Business Applications Advisor Lead (Legal Operations)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide leadership for analytical, business, and technical support across complex application and IT platform functions used by legal operations. Own the design and administration of standards and policies for applications and end-user documentation, drive system documentation quality and controls, and collaborate with stakeholders to assess risks, dependencies, and opportunities. Lead projects and teams, including coaching and work direction, while ensuring application activities meet business needs.
Location: San Antonio, Charlotte
Workplace: Hybrid
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Manager level

Key Responsibilities

  • •Provide expert guidance to define, design, and modify specifications and processes for complex information systems and business processes.
  • •Maintain expert understanding of business processes, the application/IT platform, and technology solutions; lead identification, research, and analysis of solutions.
  • •Lead design and administration of standards and policies for application/IT platform and end-user customer documentation, including documentation standards and quality assurance methodologies.
  • •Provide work direction and coaching to team members, including input on performance and development plans.
  • •Drive execution of application activities in support of business needs, including access controls, data flow, and ensuring risks are identified, measured, monitored, and controlled.

Pay and Benefits

Salary: USD 114,080 - 218,030 annually
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental BenefitsAdoption AssistancePaid LeavePaid HolidaysVolunteer Hours

Key Requirements

  • •Bachelor's degree, or 4 years of relevant education and/or experience.
  • •8 years of experience analyzing IT business processes, application/IT platform design, and/or IT documentation, including application/IT platform data systems and operations processes.
  • •Comprehensive understanding of application/IT platform administration and the software development life cycle, including testing execution.
  • •Extensive experience developing and maintaining documentation for workflow and business requirements, and technical functionality of IT applications/IT platform.
  • •Strong knowledge of risk & controls, including identifying and fixing gaps and documenting and testing controls.
Education:Bachelor's
Skills:LeadershipGuidanceResearchDocumentationRisk management
Certifications:Onit application builder training/certification
Tech Stack:Microsoft OfficeSQLRubyLiquidLow-codeNo-codeOnit

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn