Customer Training Manager

Airbus
United Kingdom
Workplace: HybridFull timeFunction: Education & TrainingSkills: ["Leadership","Collaboration"]

Establish and manage technical communication training services for Space Digital at Airbus Defence & Space. Conduct Training Needs Analysis to identify gaps, develop solutions, and deliver courses for new equipment and services. Lead training instructors and support staff to ensure on-time, in-budget delivery aligned with customer requirements, and run training assurance and evaluations to measure effectiveness against performance standards.

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FursaFursa
Airbus
Airbus
3 days ago

Customer Training Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Establish and manage technical communication training services for Space Digital at Airbus Defence & Space. Conduct Training Needs Analysis to identify gaps, develop solutions, and deliver courses for new equipment and services. Lead training instructors and support staff to ensure on-time, in-budget delivery aligned with customer requirements, and run training assurance and evaluations to measure effectiveness against performance standards.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time · Permanent
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Establish and manage technical communication training services for Space Digital.
  • •Conduct Training Needs Analysis (TNA) to identify gaps and develop effective training solutions.
  • •Develop and deliver training courses for new equipment and services provided by Space Digital.
  • •Manage technical training instructors and support staff to ensure high-quality training delivery.
  • •Conduct training assurance activities and evaluations to measure effectiveness against performance standards.

Pay and Benefits

Equity and Bonus:Equity
Perks:PensionShare OptionsHealth InsuranceDentalRemote Work

Key Requirements

  • •Experience developing and delivering technical training within satellite communications.
  • •Experience conducting Training Needs Analysis (TNA) to identify training gaps.
  • •Knowledge of JSP 882.
  • •Ability to lead a training team, including resource and workload management.
  • •Must have or be able to obtain UK Eyes Only SC Security Clearance via the UK Intelligence Community (UKIC) process.
Experience:Satellite communicationsTechnical trainingSpaceDefence
Skills:LeadershipCollaboration
Tech Stack:JSP 882

Eligibility

Security Clearance:UK Eyes Only SC

Company Brief

Airbus
Designs, manufactures, and sells commercial aircraft, helicopters, defense and space systems, and related services worldwide. Airbus is a leading aerospace and defense company delivering integrated solutions for civil and military aviation customers.
Industry: Aerospace Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Toulouse, France
Founded: 1970
WebsiteLinkedIn