Senior Sales Associate

Tapestry
London
Workplace: OnsiteFull timeGBP 31,200 - 33,000 annuallyFunction: SalesSkills: ["Customer focus","Communication","Professional ethics","Fast-paced execution","Learning on the fly"]

Drive store performance by using Coach selling skills and service training to meet personal sales and productivity goals. Serve as a brand ambassador by delivering service aligned with Coach Experience standards, anticipating customer needs, and achieving sales targets. Support omni-channel and virtual selling behaviors (including live stream shopping), handle POS operations and customer data sign-ups for brand marketing, and contribute to a high-energy, inclusive team culture.

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Tapestry
Tapestry
1 day ago

Senior Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Drive store performance by using Coach selling skills and service training to meet personal sales and productivity goals. Serve as a brand ambassador by delivering service aligned with Coach Experience standards, anticipating customer needs, and achieving sales targets. Support omni-channel and virtual selling behaviors (including live stream shopping), handle POS operations and customer data sign-ups for brand marketing, and contribute to a high-energy, inclusive team culture.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Understand how individual productivity impacts store goals and consistently achieve personal sales goals.
  • •Act as a brand ambassador and model sales behaviors from company training across omni-channel and virtual selling.
  • •Maintain high energy on the sales floor and work with multiple customers simultaneously while anticipating needs.
  • •Provide service that meets or exceeds Coach Experience standards for all customers.
  • •Support customer data acquisition by helping customers sign up for brand marketing and clienteling communications to drive repeat purchase and loyalty.

Pay and Benefits

Salary: GBP 31,200 - 33,000 annually
Perks:Employee DiscountPaid VolunteeringIncentive ProgrammeEquity

Key Requirements

  • •Previous management experience in a luxury retail service environment is preferable, with education and experience considered together.
  • •Knowledge of fashion trends and marketplace competition.
  • •Experience using POS and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Ability to communicate effectively with customers and team and to work the sales floor while meeting moderate stockroom lifting and store climbing requirements.
  • •Willingness to work a flexible schedule (including weekends and public holidays) and eagerness to learn live stream shopping techniques and social selling.
Experience:Luxury retailFashionSocial media
Skills:Customer focusCommunicationProfessional ethicsFast-paced executionLearning on the fly
Languages:English
Tech Stack:POSIPadMobile POSOmni channelVirtual sellingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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