Payments & Commercial Abuse Analyst

Adobe Systems
San Jose, New York, Austin
Workplace: OnsiteFull timeUSD 81,500 - 189,800 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Analytical thinking","Investigative mindset","Problem-solving","Attention to detail"]

Identify, investigate, and mitigate payment fraud, monetization abuse, and other commercial abuse across Adobe’s commerce ecosystem. You’ll analyze transaction and customer behavior signals, perform risk assessments, and translate findings into scalable detection strategies and operational controls. Partner with data science, engineering, and cross-functional teams to improve abuse indicators, model performance, and response recommendations while balancing fraud prevention with customer experience.

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Adobe Systems
Adobe Systems
23 minutes ago

Payments & Commercial Abuse Analyst

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 minutes agoStatus: Live

Job Summary

Identify, investigate, and mitigate payment fraud, monetization abuse, and other commercial abuse across Adobe’s commerce ecosystem. You’ll analyze transaction and customer behavior signals, perform risk assessments, and translate findings into scalable detection strategies and operational controls. Partner with data science, engineering, and cross-functional teams to improve abuse indicators, model performance, and response recommendations while balancing fraud prevention with customer experience.
Location: San Jose, New York, Austin
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Investigate complex payment fraud, monetization abuse, account misuse, and commercial abuse schemes impacting Adobe’s commerce ecosystem.
  • •Analyze transactions, customer behaviors, payment activity, subscription usage, and related signals to identify suspicious patterns and determine root cause.
  • •Develop risk assessments and response recommendations by evaluating escalations, emerging threat patterns, and high-risk activity.
  • •Use SQL and analytical/investigative methods to identify trends, uncover fraud patterns, and generate actionable intelligence.
  • •Translate findings into scalable detection strategies, risk signals, decisioning logic, and operational controls to reduce fraud while minimizing legitimate customer friction.

Pay and Benefits

Salary: USD 81,500 - 189,800 annually
Equity and Bonus:Equity

Key Requirements

  • •Exceptional written and verbal communication skills to translate investigative findings into actionable recommendations.
  • •Strong analytical and investigative skills to identify patterns, assess risk, and turn complex data into insights for decision-making.
  • •Experience using SQL/SPL and data analysis techniques to support investigations, validate hypotheses, and identify trends.
  • •Strong understanding of payment and commerce risk concepts, including chargebacks, friendly fraud, account abuse, refund abuse, affiliate abuse, subscription fraud, identity risk, and monetization abuse.
  • •Experience identifying risk signals and anomalous behaviors and translating findings into scalable detection, mitigation, or enforcement strategies.
Experience:Fraud investigationsPayments riskCommerce fraudTrust and safety operations
Skills:CommunicationAnalytical thinkingInvestigative mindsetProblem-solvingAttention to detail
Tech Stack:SQLSPLMachine learningAIAutomation

Company Brief

Adobe Systems
Provides creative, marketing, and document management software and cloud services, including Photoshop, Illustrator, Acrobat, and the Adobe Experience Cloud, serving creative professionals, enterprises, and governments worldwide.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 1982
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