Patient Admin Executive

NMC Healthcare
Abu Dhabi
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Interpersonal skills","Attention to detail","Data accuracy","Confidentiality","Professional communication"]

Greet patients and guide them to the right departments while handling phone and email inquiries. Manage appointments, including confirmations, rescheduling, and no-shows. Register new patients and keep records up to date, support medical insurance information and claim forms, and process patient billing and invoices for services rendered. Ensure accurate charges, collect co-pays/deductibles, follow hospital policies for infection control, patient safety, privacy, and support continuous quality improvement.

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FursaFursa
NMC Healthcare
NMC Healthcare
3 days ago

Patient Admin Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Greet patients and guide them to the right departments while handling phone and email inquiries. Manage appointments, including confirmations, rescheduling, and no-shows. Register new patients and keep records up to date, support medical insurance information and claim forms, and process patient billing and invoices for services rendered. Ensure accurate charges, collect co-pays/deductibles, follow hospital policies for infection control, patient safety, privacy, and support continuous quality improvement.
Location: Abu Dhabi
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Greet patients, direct them to the right departments, and provide routine hospital information.
  • •Handle incoming phone calls and provide information to the respective doctor/nurse.
  • •Manage appointments, including confirmations, rescheduling, and handling no-shows.
  • •Register new patients, update patient records, and maintain confidentiality and privacy compliance.
  • •Process insurance-related information and handle patient billing/invoicing, collections, and charge recording accurately in line with finance protocols and legal/insurance requirements.

Key Requirements

  • •College Diploma in any discipline or related fields.
  • •Ability to greet patients, direct them to appropriate departments, and provide routine hospital information.
  • •Experience handling telephone inquiries and routing calls to doctors/nurses.
  • •Strong skills in appointment management (no-shows, rescheduling, confirmations).
  • •Ability to register patients, keep records up to date, and support insurance and billing processes.
Education:Certification / Diploma
Skills:Interpersonal skillsAttention to detailData accuracyConfidentialityProfessional communication
Languages:English
Tech Stack:Hospital Information System

Company Brief

NMC Healthcare
Operates a large network of hospitals, medical centers, and specialty clinics across the UAE and the wider Middle East. Provides general and specialized healthcare services, diagnostics, and outpatient care for individuals and families.
Industry: Hospitals & Clinics
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Abu Dhabi, United Arab Emirates
Founded: 1975
WebsiteLinkedIn