Deal Operations Manager

Sierra
London
Workplace: OnsiteFull timeFunction: Business OperationsExperience: 3+ yearsSkills: ["Attention to detail","Communication","Cross-functional collaboration","Data analysis","Process building"]

Own end-to-end support for complex enterprise deals, from structuring pricing and building proposals to running approval workflows and enabling quote-to-cash accuracy. Partner with Sales to design deal desk processes, discounting guardrails, and approval matrices, while coordinating with Legal, Finance, and Product to unblock non-standard terms. Use tools and dashboards to track pipeline, cycle time, and win/loss, and automate deal workflows with AI-native tools.

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FursaFursa
Sierra
Sierra
1 day ago

Deal Operations Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own end-to-end support for complex enterprise deals, from structuring pricing and building proposals to running approval workflows and enabling quote-to-cash accuracy. Partner with Sales to design deal desk processes, discounting guardrails, and approval matrices, while coordinating with Legal, Finance, and Product to unblock non-standard terms. Use tools and dashboards to track pipeline, cycle time, and win/loss, and automate deal workflows with AI-native tools.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Own end-to-end deal support, including structuring pricing, building proposals, and running approval workflows for enterprise and strategic deals.
  • •Partner with Sales to design and maintain deal desk processes, discounting guardrails, and approval matrices balancing speed and governance.
  • •Collaborate with Legal, Finance, and Product to unblock non-standard terms, custom packaging, and multi-year/multi-product deals.
  • •Build and maintain tools/dashboards to track deal pipeline, cycle time, and win/loss trends, and analyze deal data to identify bottlenecks.
  • •Support quote-to-cash processes by ensuring contract term accuracy, billing setup, and revenue recognition handoffs, and drive related pricing strategy projects.

Pay and Benefits

Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisability BenefitsRetirementParental Leave

Key Requirements

  • •3+ years of experience in deal desk, sales operations, revenue operations, or management consulting.
  • •Strong Excel/Google Sheets skills with comfort in financial modeling and deal economics (discounting, margin, ARR impact).
  • •Experience with CRM platforms (Salesforce preferred) and contract/CLM tools (e.g., Ironclad, DocuSign).
  • •High attention to detail to catch pricing errors and contract inconsistencies before issues arise.
  • •Ability to manage multiple live deals under time pressure while maintaining accuracy.
Experience:3+ years
Skills:Attention to detailCommunicationCross-functional collaborationData analysisProcess building
Tech Stack:SalesforceGoogle SheetsExcelIroncladDocuSignSalesforce CLMClaude CodeCursor

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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