Assistant Manager - Retail Operations

Apparel Group
Muscat
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: mastersSkills: ["Leadership","Coaching","Communication","Teamwork"]

Drive retail performance by developing and maintaining store SOPs aligned with retail standards, ensuring compliance and loss prevention. Lead recruiting, hiring, and training needs to build employee capability, set KPIs/KRAs, and support ongoing coaching. Manage sales targets, operational costs, and inventory, oversee visual merchandising execution, and contribute to new store design and store setup while representing the brand through exceptional customer service.

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Apparel Group
Apparel Group
1 day ago

Assistant Manager - Retail Operations

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Last checked: 3 hours agoStatus: Live

Job Summary

Drive retail performance by developing and maintaining store SOPs aligned with retail standards, ensuring compliance and loss prevention. Lead recruiting, hiring, and training needs to build employee capability, set KPIs/KRAs, and support ongoing coaching. Manage sales targets, operational costs, and inventory, oversee visual merchandising execution, and contribute to new store design and store setup while representing the brand through exceptional customer service.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Develop, implement, and maintain store Standard Operating Procedures (SOPs) aligned with retail standards to improve customer satisfaction and business performance.
  • •Oversee recruiting, hiring, and training; provide leadership and support to employees, including coaching and annual performance evaluation.
  • •Drive sales and profitability by setting store sales targets and monitoring KPIs such as units per transaction, average transaction value, conversion, and shrinkage control.
  • •Enforce SOP/policy compliance and loss prevention audit guidelines across stores; monitor measures to ensure employee adherence.
  • •Manage operational execution including visual merchandising guidelines, stock/inventory security, slow-moving/outdated inventory monitoring, and support store design/setup projects.

Key Requirements

Education:Master's
Skills:LeadershipCoachingCommunicationTeamwork

Company Brief

Apparel Group
Apparel Group is a global fashion and lifestyle retail conglomerate operating a portfolio of international and homegrown brands across store and online channels, managing franchising, wholesale and retail operations across the Middle East, Asia and beyond.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1996
WebsiteLinkedIn