Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Resilience","Leadership","Quality","Agility","AI fluency","Guest relations","Quality and Safety","Food safety and sanitation","Product and service knowledge","Administrative services"]

Oversee front-of-house operations to deliver exceptional guest experiences. Supervise and train waitstaff, assign duties, manage seating, and coordinate reservations and work schedules for smooth service during peak times and events. Handle guest inquiries and complaints professionally, ensure dining areas remain clean and presentable, coordinate with kitchen and bar for timely delivery, and manage upselling, cash handling, and key administrative reporting.

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FursaFursa
Power International Holding
Power International Holding
1 day ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver exceptional guest experiences. Supervise and train waitstaff, assign duties, manage seating, and coordinate reservations and work schedules for smooth service during peak times and events. Handle guest inquiries and complaints professionally, ensure dining areas remain clean and presentable, coordinate with kitchen and bar for timely delivery, and manage upselling, cash handling, and key administrative reporting.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee waitstaff performance, assign duties, and ensure service standards are upheld.
  • •Provide exceptional customer service including greeting guests, seating coordination, and handling inquiries or concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interactions.
  • •Create and manage waitstaff schedules to ensure adequate coverage during peak hours and events.
  • •Coordinate with kitchen and bar staff for accurate, timely delivery of food and drinks; manage reservations, seating charts, and cash handling.

Key Requirements

  • •Minimum 5 years working experience; 3 years relevant working experience.
  • •GCC experience is a plus.
  • •Diploma in Hotel and Restaurant Management or a Food and Beverage related course.
  • •Thorough understanding of menu offerings, ingredients, preparation methods, and special dietary considerations.
  • •Strong interpersonal, communication, leadership, and organizational skills to manage guests, reservations, and waitstaff effectively.
Experience:5+ years
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage
Skills:ResilienceLeadershipQualityAgilityAI fluencyGuest relationsQuality and SafetyFood safety and sanitationProduct and service knowledgeAdministrative services
Certifications:Food Safety and Sanitation L2Quality and Safety L2Guest Relations L2Product and Service Knowledge L2Administrative Services L2

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website