Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Conflict resolution","Drive for results"]

Lead a Coach store team on the sales floor to achieve targets and deliver an exceptional, brand-aligned customer experience. Maintain a strong leadership presence, embody Coach values, and drive implementation of company initiatives. Monitor and analyze sales data to identify trends, coach the team on clienteling and customer relationships, and support recruiting, training, performance evaluation, and policy compliance.

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FursaFursa
Tapestry
Tapestry
2 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a Coach store team on the sales floor to achieve targets and deliver an exceptional, brand-aligned customer experience. Maintain a strong leadership presence, embody Coach values, and drive implementation of company initiatives. Monitor and analyze sales data to identify trends, coach the team on clienteling and customer relationships, and support recruiting, training, performance evaluation, and policy compliance.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador that embodies Coach values and increases brand awareness.
  • •Lead implementation of company initiatives and support full operation of the business.
  • •Monitor and analyze sales data to identify trends, recommend improvements, and develop individualized team coaching.
  • •Support recruiting, interviewing, performance evaluation, high-level training, and provide HR/conflict resolution support as needed in absence of leadership.

Pay and Benefits

Salary: USD 17 - 27.75 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to maintain sales-floor leadership presence to achieve sales targets and customer experience goals.
  • •Ability to lift and carry at least 25 pounds regularly (up to 50 pounds occasionally).
  • •Ability to bend, reach, stretch, climb, kneel, and maneuver in the sales floor and stockroom.
  • •Experience supporting recruiting, interviewing, performance evaluation, and high-level training as needed.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationConflict resolutionDrive for results

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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