Senior Customer Development Representative (Beijing, BJ, CN, 100005)

HSBC
Beijing
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Interpersonal skills","Presentation skills","Service mindset","Sales attitude","Ability to work under pressure","Persuasive","Outgoing","English communication"]

Manage a complex portfolio of clients as a trusted advisor, leading strategic discussions at the portfolio level and delivering creative, flexible solutions based on business needs. Close sales and then hand over customer relationships to relationship managers properly. Provide high-quality service by resolving enquiries and complaints to customers’ satisfaction, support fair outcomes, and contribute to team improvements through active participation.

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FursaFursa
HSBC
HSBC
1 day ago

Senior Customer Development Representative (Beijing, BJ, CN, 100005)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Manage a complex portfolio of clients as a trusted advisor, leading strategic discussions at the portfolio level and delivering creative, flexible solutions based on business needs. Close sales and then hand over customer relationships to relationship managers properly. Provide high-quality service by resolving enquiries and complaints to customers’ satisfaction, support fair outcomes, and contribute to team improvements through active participation.
Location: Beijing
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Proactively manage a complex portfolio of clients and lead strategic dialogues at a portfolio level.
  • •Deliver creative and flexible customer solutions based on business requirements.
  • •Close sales and properly hand over customer relationships to relationship managers.
  • •Provide excellent customer service and ensure enquiries/complaints are accurately resolved to satisfaction.
  • •Participate in team building and contribute ideas for work improvement.

Pay and Benefits

Perks:Flexible Working

Key Requirements

  • •University degree or above (recognized by the state).
  • •Strong interpersonal and effective presentation skills.
  • •A well-developed service and sales attitude with ability to work under pressure.
  • •Presentable, outgoing, and persuasive.
  • •Good oral and written English is preferable.
Education:Bachelor's
Skills:Interpersonal skillsPresentation skillsService mindsetSales attitudeAbility to work under pressurePersuasiveOutgoingEnglish communication
Languages:English

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn