Remote Mortgage Loan Officer (Washington DC)

Originate and manage purchase mortgage loans end-to-end, from first contact and application through closing. Convert Zillow-provided purchase opportunities into funded loans via proactive follow-up and borrower consultation, while building strong customer relationships. Manage a measurable pipeline and service levels using Zillow’s CRM and loan origination systems, partnering with centralized processing, underwriting, and closing teams to move loans efficiently and deliver a high-quality customer experience.