Atmos Energy

1 day ago

IT Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Provide frontline IT support for field and corporate users by troubleshooting incidents and service requests through to resolution. Manage and configure hardware and standard computer images, support software updates via software management tools, and maintain security/encryption. Assist with wireless connectivity and telecom equipment support, coordinate upgrades and deployments with shared services and vendors, maintain IT asset inventory, and deliver training on desktop, laptop, tablet, and basic software functionality.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Work with vendors and supervisors to procure and set up IT hardware and equipment for users in a region or corporate locations.
•Identify requirements for computer images/configurations and support design, testing, and implementation of standard images.
•Log, troubleshoot, update, and resolve incidents and requests, including escalated items until final resolution.
•Manage software updates and deployments to field computers using software management tools while maintaining security and encryption software.
•Coordinate upgrades/enhancements and participate with other divisions/Shared Services to evaluate, deploy, and support enterprise solutions.

Key Requirements

•Bachelor's degree in IT with 2 years of related experience, or a GED/high school education with 4 years of related experience.
•Valid driver's license.
•Ability to communicate with internal/external customers to explain technical concepts.
•Ability to analyze ratios, percentages, and comparisons.
•Ability to lift/carry heavy equipment and perform required physical work in indoor environments.

Experience:2-4 years

Education:Bachelor's in IT

Skills:CommunicationTroubleshootingAnalysisTrainingCoordination

Licenses:Valid driver's license

Tech Stack:MDTsVDIWireless communicationsWMRHandheld devicesModemsAntennasNetwork equipmentSoftware management toolsSecurity softwareEncryption softwareTelecom equipmentPhone systemsPatch panelsTabletsPrinters

Company Brief

Atmos Energy

Atmos Energy is a regulated natural gas utility that distributes and transports natural gas to millions of customers across multiple U.S. states. It operates pipeline, storage, and distribution infrastructure focused on safe and reliable energy delivery.

Industry: Utilities

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dallas, United States

Founded: 1906

Glassdoor: 3.7

Website LinkedIn Glassdoor

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Atmos Energy

1 day ago

IT Support Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: IT Support & Helpdesk

Seniority: Mid level

Key Responsibilities

•Work with vendors and supervisors to procure and set up IT hardware and equipment for users in a region or corporate locations.
•Identify requirements for computer images/configurations and support design, testing, and implementation of standard images.
•Log, troubleshoot, update, and resolve incidents and requests, including escalated items until final resolution.
•Manage software updates and deployments to field computers using software management tools while maintaining security and encryption software.
•Coordinate upgrades/enhancements and participate with other divisions/Shared Services to evaluate, deploy, and support enterprise solutions.

Key Requirements

•Bachelor's degree in IT with 2 years of related experience, or a GED/high school education with 4 years of related experience.
•Valid driver's license.
•Ability to communicate with internal/external customers to explain technical concepts.
•Ability to analyze ratios, percentages, and comparisons.
•Ability to lift/carry heavy equipment and perform required physical work in indoor environments.

Experience:2-4 years

Education:Bachelor's in IT

Skills:CommunicationTroubleshootingAnalysisTrainingCoordination

Licenses:Valid driver's license

Company Brief

Atmos Energy

Industry: Utilities

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dallas, United States

Founded: 1906

Glassdoor: 3.7

Website LinkedIn Glassdoor