Engenheiro de Suporte ao Produto e Sistema

Thales
Brazil
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityEducation: bachelorsSkills: []

For the pre-series production cycle, provide technical support and knowledge for responsible products and systems. Process customer and internal technical events to improve reliability and ensure response speed matches deadlines. Coordinate technical investigations across stakeholders, define immediate actions to protect the client, and implement configuration changes and product improvement plans focused on quality, recurring costs, and delivery targets.

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Thales
Thales
2 days ago

Engenheiro de Suporte ao Produto e Sistema

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

For the pre-series production cycle, provide technical support and knowledge for responsible products and systems. Process customer and internal technical events to improve reliability and ensure response speed matches deadlines. Coordinate technical investigations across stakeholders, define immediate actions to protect the client, and implement configuration changes and product improvement plans focused on quality, recurring costs, and delivery targets.
Location: Brazil
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Process customer events and internal technical facts (analyses, reports, action plans) to make systems/subsystems reliable and meet time commitments.
  • •Assess request complexity and assign the appropriate person.
  • •Coordinate technical investigations across stakeholders for spare parts/obsolescence and implement product improvement plans throughout the production cycle to reduce recurring costs.
  • •Define immediate actions to protect the customer.
  • •Ensure implementation of applicable configuration changes for the products/systems.

Pay and Benefits

Perks:Health InsuranceDentalPrivate PensionPaid LeaveLife InsuranceRetirement Match

Key Requirements

  • •Higher education in Electronic, Mechanical, Mechatronics, or Industrial Production Engineering.
  • •Ability to use production management software (ERP, MES, etc.).
  • •Knowledge of manufacturing processes for electromechanical products, preferably electronics and radiofrequency.
  • •Familiarity with quality standards (e.g., IPC-A-610, ISO 9001 for electronic assembly).
  • •Knowledge of industrial safety and health standards and continuous improvement methodologies (e.g., Kaizen, 5S, Lean) with quality tools (e.g., FMEA, SPC).
Education:Bachelor's in Engenharia Eletrônica, Mecânica, Mecatrônica ou Produção Industrial
Tech Stack:ERPMESIPC-A-610ISO 9001Kaizen5SLean ManufacturingFMEAControle Estatístico de ProcessoISO 14001IATF 16949NR-12

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn