Network Engineer - Operation

ByteDance
San Jose
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Experience: 2+ yearsEducation: bachelorsSkills: ["Ownership","Troubleshooting","Communication","Collaboration"]

Own ByteDance’s global network incident response and operational stability, covering backbone, data centers, public cloud, Edge/CDN, and network gateways. Handle day-to-day operations for the Non-CN global network and lead troubleshooting, mitigation, and service restoration during failures. Partner with the 24/7 NOC team as an L2 engineer, improve monitoring/tooling and automation, and coordinate with ISPs and vendors to resolve issues and drive post-incident RCA.

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FursaFursa
ByteDance
ByteDance
1 month ago

Network Engineer - Operation

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 31 days agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Own ByteDance’s global network incident response and operational stability, covering backbone, data centers, public cloud, Edge/CDN, and network gateways. Handle day-to-day operations for the Non-CN global network and lead troubleshooting, mitigation, and service restoration during failures. Partner with the 24/7 NOC team as an L2 engineer, improve monitoring/tooling and automation, and coordinate with ISPs and vendors to resolve issues and drive post-incident RCA.
Location: San Jose
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Act as a key engineer for global network incident response and operational stability across backbone, data centers, public cloud, Edge/CDN, and network gateways.
  • •Support day-to-day operations of the Non-CN global network infrastructure and lead troubleshooting, mitigation, and service restoration during network failures.
  • •Partner with the 24*7 NOC team as a second-line (L2) operations engineer to maintain continuous global network operations across time zones.
  • •Improve operational tooling, monitoring platforms, and automation systems by collaborating with network architecture, deployment, and software engineering teams.
  • •Coordinate with ISPs and vendors to diagnose and resolve network issues, run post-incident root cause analysis (RCA), and drive remediation to prevent recurrence.

Key Requirements

  • •Bachelor’s degree in Computer Science, Information Technology, Engineering, Mathematics, or a related technical field, or equivalent practical experience.
  • •2+ years of experience in network operations, network support, or network engineering.
  • •Strong understanding of network protocols including TCP/IP, DHCP, BGP, OSPF/IS-IS, and MPLS-related technologies.
  • •Ability to troubleshoot and resolve network incidents under ambiguity, with timely response during critical outages.
  • •Good communication skills and ability to collaborate across global teams.
Experience:2+ yearsData center networksCloud infrastructureOTT platformsISP environmentsIncident management
Education:Bachelor's
Skills:OwnershipTroubleshootingCommunicationCollaboration
Tech Stack:SDNNetwork virtualizationTCP/IPDHCPBGPOSPF/IS-ISMPLSPythonShell

Company Brief

ByteDance
Develops consumer internet and content platforms, including TikTok and other apps for short-form video, news, and entertainment. It also builds advertising, commerce, and creator tools that connect audiences, brands, and publishers across global markets.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Beijing, China
Founded: 2012
WebsiteLinkedIn