Store Supervisor - Swarovski

Chalhoub Group
Dubai
Workplace: OnsiteFull timeFunction: OtherSkills: ["Team management","Customer service","Communication","Problem-solving","Attention to detail"]

Assist the Store Manager in running daily store operations—supporting team performance and scheduling, driving sales target achievement, and delivering exceptional guest experiences. Maintain store cleanliness and brand merchandising, manage stock and inventory records, handle customer complaints, and ensure retail processes follow company, legal, safety, security, and HR guidelines. Represent the brand, support VIP relationships, and help with community projects and events with minimal supervision.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Chalhoub Group
Chalhoub Group
4 days ago

Store Supervisor - Swarovski

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Assist the Store Manager in running daily store operations—supporting team performance and scheduling, driving sales target achievement, and delivering exceptional guest experiences. Maintain store cleanliness and brand merchandising, manage stock and inventory records, handle customer complaints, and ensure retail processes follow company, legal, safety, security, and HR guidelines. Represent the brand, support VIP relationships, and help with community projects and events with minimal supervision.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Seniority: Manager level

Key Responsibilities

  • •Assist the Store Manager in managing team performance, schedule coverage, and grooming standards.
  • •Lead by example and represent the brand through customer and team interactions.
  • •Build guest experience standards to drive strong loyalty and manage VIP guest relationships.
  • •Maintain operational excellence: cleanliness, visual merchandising, stock replenishments, and compliant store processes.
  • •Assist with inventory audit preparation and manage stock records in Baan inventory; escalate complex issues to the Store Manager when needed.

Pay and Benefits

Perks:Health InsuranceChild EducationRemote WorkEmployee Discounts

Key Requirements

  • •Assist the Store Manager in managing the team’s performance and schedule.
  • •Maintain achievement of store sales targets using high-selling techniques with the sales executive team.
  • •Provide exceptional guest/customer experience standards and loyalty-building service.
  • •Ensure merchandising, cleanliness, and stock replenishment follow brand VM guidelines and company procedures.
  • •Handle inventory processes, inventory audits, and received goods entry in Baan inventory.
Experience:Luxury retailRetailOmnichannel
Skills:Team managementCustomer serviceCommunicationProblem-solvingAttention to detail
Tech Stack:Clienteling appOMSBusiness WhatsappBaan inventory

Company Brief

Chalhoub Group
Chalhoub Group is a Dubai-based family-owned luxury retail partner in the Middle East, operating owned and international brands across fashion, beauty, watches, jewellery and lifestyle with extensive omnichannel retail and distribution services.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1955
Glassdoor
Glassdoor: 4.0
WebsiteLinkedInGlassdoor