Assistant Store Manager I

Tapestry
United States
Workplace: OnsiteFull timeUSD 18.5 - 38.25Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Customer focus","Communication","Problem-solving","Conflict resolution","Leadership","Dealing with ambiguity","Drive for results","Interpersonal savvy","Learning on the fly","Creativity"]

Partner with the Store Manager to drive sales performance, uphold Coach service standards, and ensure operational excellence in-store. Lead by example on the sales floor while supporting forecasting, KPI monitoring, and category initiatives. Recruit, onboard, and coach team members, resolve customer issues, and promote an inclusive environment. Support omni-channel and digital engagement through clienteling, virtual shopping, and social media trends, while maintaining compliance, loss prevention, and visual merchandising standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Assistant Store Manager I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Partner with the Store Manager to drive sales performance, uphold Coach service standards, and ensure operational excellence in-store. Lead by example on the sales floor while supporting forecasting, KPI monitoring, and category initiatives. Recruit, onboard, and coach team members, resolve customer issues, and promote an inclusive environment. Support omni-channel and digital engagement through clienteling, virtual shopping, and social media trends, while maintaining compliance, loss prevention, and visual merchandising standards.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support the Store Manager in achieving sales goals through forecasting, planning, category initiatives, and KPI monitoring.
  • •Deliver exceptional customer service by resolving issues promptly and acting as a brand ambassador in-store and in the community.
  • •Recruit, onboard, and coach team members, fostering a collaborative culture and building a talent pipeline aligned with brand vision.
  • •Support omni-channel and digital engagement, including virtual shopping, clienteling, customer data acquisition, and social media trends.
  • •Oversee operational excellence including compliance, scheduling, payroll, HR processes, loss prevention, visual merchandising, store safety, and vendor relationships.

Pay and Benefits

Salary: USD 18.5 - 38.25
Perks:Health InsuranceDentalVision401kParental LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
  • •Strong customer focus and ability to thrive in a fast-paced environment.
  • •Proven ability to inspire and motivate teams to exceed performance standards.
  • •Excellent communication, problem-solving, and conflict resolution skills.
  • •Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
Experience:1+ yearsRetailLuxuryFashion
Skills:Customer focusCommunicationProblem-solvingConflict resolutionLeadershipDealing with ambiguityDrive for resultsInterpersonal savvyLearning on the flyCreativity
Languages:English
Tech Stack:Microsoft OfficeOmni-channelClientelingRetail systemsSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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