New College Grad - IT Software Support Engineer

Micron Technology
Boise
Workplace: OnsiteFull timeFunction: Product ManagementExperience: 1-2 yearsEducation: bachelorsSkills: ["Troubleshooting","Analytical thinking","Debugging","Cross-cultural communication","Organizational skills"]

Support, develop, and maintain manufacturing-critical IT software solutions for Technology Development (TD) and future HVM facilities in Boise. Triage and resolve critical downtime, monitor system and line performance, and build long-term utilities for support, maintenance, and metrics. Collect and analyze data for root-cause and efficiency improvements, create training documentation for 1st/2nd level support, and participate in a 24x7 on-call rotation with occasional travel to remote sites.

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Micron Technology
Micron Technology
1 day ago

New College Grad - IT Software Support Engineer

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Last checked: 9 hours agoStatus: Live

Job Summary

Support, develop, and maintain manufacturing-critical IT software solutions for Technology Development (TD) and future HVM facilities in Boise. Triage and resolve critical downtime, monitor system and line performance, and build long-term utilities for support, maintenance, and metrics. Collect and analyze data for root-cause and efficiency improvements, create training documentation for 1st/2nd level support, and participate in a 24x7 on-call rotation with occasional travel to remote sites.
Location: Boise
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Support, develop, and maintain critical manufacturing software solutions, databases, and data analysis systems.
  • •Resolve critical IT downtime issues via repairs or workarounds and respond promptly to system performance monitoring.
  • •Develop permanent software solutions and design/build support, maintenance, and metric-gathering utilities.
  • •Collect, analyze, and present data for efficiency enhancements and root-cause analysis; recommend process/production improvements.
  • •Create and manage training documentation and KPIs/ITSI monitoring solutions; participate in a 24x7 on-call rotation and occasional travel to remote sites.
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid Time-offPaid HolidaysParental Leave

Key Requirements

  • •BS in Computer Science/Engineering (or related) or 1-2 years of IT support or semiconductor operations experience.
  • •Excellent written, verbal, and cross-cultural communication skills.
  • •Proven analytical, troubleshooting, and debugging abilities.
  • •Ability to solve problems across teams and global locations.
  • •Working knowledge of: C#, Perl, Bash, Visual Basic (.NET), SQL, XML, Linux, Unix, Windows, Python, PowerShell, and HTML.
Experience:1-2 yearsIT supportSemiconductor operationsManufacturingManufacturing tracking
Education:Bachelor's in Computer Science/Engineering (or related field)
Skills:TroubleshootingAnalytical thinkingDebuggingCross-cultural communicationOrganizational skills
Tech Stack:C#PerlBashVisual Basic (.NET)SQLXMLLinuxUnixWindowsPythonPowerShellHTMLSplunkAI

Company Brief

Micron Technology
Designs and manufactures semiconductor memory and storage solutions, including DRAM, NAND, and NOR flash, for computing, networking, mobile, and automotive markets worldwide.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Boise, United States
Founded: 1978
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