Client Success Medewerker (Rotterdam, NL, 3012AG)

Allianz
Rotterdam
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Communication","Empathy","Customer focus","Service orientation","Teamwork"]

Create a compelling client-facing role supporting Allianz Direct’s growth in the Dutch market. You advise customers on Auto, Home, and Travel insurance, retain existing clients through excellent service, and collaborate in a team to drive commercial success while training for WFT certifications on the job.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Allianz
Allianz
6 months ago

Client Success Medewerker (Rotterdam, NL, 3012AG)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Create a compelling client-facing role supporting Allianz Direct’s growth in the Dutch market. You advise customers on Auto, Home, and Travel insurance, retain existing clients through excellent service, and collaborate in a team to drive commercial success while training for WFT certifications on the job.
Location: Rotterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Adviseren klanten over Auto-, Woon- en Reisverzekeringen en helpen de beste keuzes te maken
  • •Bestaande klanten behouden door uitstekende service te leveren en vertrouwen te versterken
  • •Behalen van WFT Basis en WFT Schade Particulier tijdens de opleiding en dit inzetten voor compliant advies
  • •Samenwerken met een ambitieus team dat zich richt op klantbeleving en commerciële resultaten

Pay and Benefits

Perks:Home OfficeTravel AllowancePensionHoliday PayLearning Platform

Key Requirements

  • •Minimaal MBO/HAVO/HBO niveau door ervaring of opleiding
  • •Uitstekende beheersing van de Nederlandse taal, zowel mondeling als schriftelijk; Engels ook mogelijk
  • •Bereidheid om WFT Basis en WFT Schade Particulier te behalen, training wordt op kantoor verzorgd
  • •Ervaring in een telefonische klantenservice omgeving is een pré
  • •Commerciële ervaring in bijvoorbeeld een callcenter of buitendienst is een pré
Experience:Insurance
Skills:CommunicationEmpathyCustomer focusService orientationTeamwork
Certifications:WFT BasisWFT Schade
Languages:DutchEnglish

Company Brief

Allianz
Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 1890
WebsiteLinkedIn