Staff Product Designer

Customer
Americas
Workplace: RemoteFull timeUSD 205,000 - 228,000 annuallyFunction: Design (Product/UX/UI/Visual)Experience: 7+ yearsSkills: ["Communication","Critiques","Collaboration","Design craft","Ai-forward thinking"]

Staff Product Designer to lead end-to-end product design in an AI-forward, data-driven B2B SaaS environment. Own design craft, steward the design system, and shape AI-native experiences while collaborating across Product and Engineering to drive strategy and roadmap in a fast-moving team.

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FursaFursa
Customer
Customer
3 months ago

Staff Product Designer

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Staff Product Designer to lead end-to-end product design in an AI-forward, data-driven B2B SaaS environment. Own design craft, steward the design system, and shape AI-native experiences while collaborating across Product and Engineering to drive strategy and roadmap in a fast-moving team.
Location: Americas
Workplace: Remote
Employment Type: Full time
Job Function: Design (Product/UX/UI/Visual)

Key Responsibilities

  • •Own end-to-end design for key product areas, from discovery and definition through delivery and iteration
  • •Set the Design Craft bar — lead critiques, challenge the team to do their best work, and advocate for quality at every stage
  • •Steward our design system in a lean environment — help own the component library, enforce consistency, and evolve patterns as we scale
  • •Bring AI-forward thinking to every product surface — identify AI opportunities, design for AI-native interactions, and push the team to think differently about what's possible
  • •Collaborate with Product and Engineering on strategy, tradeoffs, and roadmap decisions — with the user experience always at the center

Pay and Benefits

Salary: USD 205,000 - 228,000 annually
Perks:Health InsuranceDentalVisionRemote WorkPaid LeaveParental LeaveLearning BudgetWellness Stipend

Key Requirements

  • •7+ years of product design experience with a portfolio that demonstrates clear Design Craft and conviction
  • •Experience in B2B SaaS with complex, data-driven product interfaces
  • •Ability to steward a design system without dedicated system manager support
  • •Genuine AI enthusiasm and demonstrated curiosity about designing for AI-native experiences
  • •Strong communication and critique skills. You can defend your decisions and give feedback that makes work better
Experience:7+ yearsB2B SaaSAIDesign systems
Skills:CommunicationCritiquesCollaborationDesign craftAi-forward thinking
Languages:English

Company Brief

Customer
Customer.io provides a customer engagement platform that lets businesses send data-driven email, push, SMS, in-app messages, and webhooks to build personalized user journeys and improve retention and lifecycle communications.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Revenue: USD 25M to 50M
Growth: Growth Stage Startup
Valuation: USD 500M to 1B
Funding: Series A
Headquarters: Portland, United States
Founded: 2012
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor