Talent and Business Operations Manager, Stores (Oakville, ON, CA, L6H 3H6)

Sephora
Oakville
Workplace: OnsiteFull timeCAD 54,800 - 68,500Function: Business OperationsExperience: 2-4 yearsSkills: ["Communication","Leadership","Team development","Decision-making","Influence"]

Lead people and store operations in Sephora’s Oakville location by overseeing hiring, onboarding, training, and scheduling for Beauty Advisors. Manage payroll and performance reviews while ensuring consistent execution of operational standards. Drive operational excellence across inventory activities—shipping, receiving, returns, tester and supply control, and cycle counts—while serving as the store’s expert on sales performance and controllable expenses.

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FursaFursa
Sephora
Sephora
18 hours ago

Talent and Business Operations Manager, Stores (Oakville, ON, CA, L6H 3H6)

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Last checked: 18 hours agoStatus: Live

Job Summary

Lead people and store operations in Sephora’s Oakville location by overseeing hiring, onboarding, training, and scheduling for Beauty Advisors. Manage payroll and performance reviews while ensuring consistent execution of operational standards. Drive operational excellence across inventory activities—shipping, receiving, returns, tester and supply control, and cycle counts—while serving as the store’s expert on sales performance and controllable expenses.
Location: Oakville
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Conduct final interviews and use the applicant tracking system to source, select, and hire candidates for key positions.
  • •Manage store training and onboarding strategy, working with the Store Director and Education partners.
  • •Create weekly schedules, approve time-off requests, and oversee payroll submission aligned with guidelines.
  • •Write and deliver annual performance reviews for direct reports and manage performance assessment situations for the store.
  • •Oversee store operations: manage inventory workflows (shipping, receiving, returns, testers/supplies, cycle counts) to company standards.

Pay and Benefits

Salary: CAD 54,800 - 68,500
Perks:Health InsuranceLife InsurancePaid Leave

Key Requirements

  • •2–4 years of management experience in the beauty, retail, or customer service industry (equivalent internal experience).
  • •Experience recruiting, staffing, and hiring across all store positions, including leadership.
  • •Ability to create high-performing teams and identify in-store talent to develop them.
  • •Strong managerial communication and the ability to handle tough conversations.
  • •Proficiency with Windows, Word, and Excel.
Experience:2-4 yearsBeautyRetailCustomer service
Skills:CommunicationLeadershipTeam developmentDecision-makingInfluence
Tech Stack:WindowsWordExcel

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn