Ads Solutions Manager

Profound
New York
Workplace: OnsiteFull timeUSD 130,000 - 180,000 annuallyFunction: Customer Success & Account ManagementSkills: ["Communication","Stakeholder translation","Problem-solving","Working with ambiguity","Customer focus"]

Own end-to-end customer relationships for brands using Ads Studio, guiding onboarding and ongoing campaign management for design partners and early accounts. Serve as the go-to subject matter expert on Ads Studio, including pixel implementation, bidding, campaign setup, and reporting within ChatGPT’s ad ecosystem. Translate customer blockers into clear product/engineering asks, track account health and risks, and help shape the beta-to-paid transition and an evolving playbook.

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FursaFursa
Profound
Profound
1 month ago

Ads Solutions Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own end-to-end customer relationships for brands using Ads Studio, guiding onboarding and ongoing campaign management for design partners and early accounts. Serve as the go-to subject matter expert on Ads Studio, including pixel implementation, bidding, campaign setup, and reporting within ChatGPT’s ad ecosystem. Translate customer blockers into clear product/engineering asks, track account health and risks, and help shape the beta-to-paid transition and an evolving playbook.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Own the customer relationship from kickoff through ongoing campaign management for a portfolio of design partner and early customer accounts.
  • •Become the go-to expert on Ads Studio, including pixel implementation, bidding, campaign setup, and reporting in ChatGPT’s ad ecosystem.
  • •Run onboarding for new accounts to help customers go live smoothly and reach value quickly.
  • •Translate customer questions and blockers into clear product and engineering asks.
  • •Track account health, flag risk early, manage the beta-to-paid transition, and build a repeatable playbook based on emerging patterns.

Pay and Benefits

Salary: USD 130,000 - 180,000 annually
Perks:Equity

Key Requirements

  • •Experience in a client-facing role such as engagement management, customer success, or account management where you owned the full relationship.
  • •Comfort working with ambiguity and early-stage products.
  • •Ability to become a subject matter expert in a technical, fast-moving product area and go deep in the domain.
  • •A builder’s mindset—preference for designing process rather than inheriting one.
  • •Clear, effective communication to translate between customers and internal teams.
Skills:CommunicationStakeholder translationProblem-solvingWorking with ambiguityCustomer focus
Tech Stack:ChatGPTPerplexityGeminiAds StudioPixel implementationBiddingCampaign setupReporting

Company Brief

Profound
Builds an AI visibility and answer‑engine optimization platform that helps enterprise brands measure, optimize, and control how they appear across ChatGPT, Google AI, Perplexity and other AI/answer engines.
Industry: Enterprise Software
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Funding: Series B
Headquarters: New York, United States
Founded: 2024
WebsiteLinkedIn