Senior Product Operations Manager, Integrations

Harvey
San Francisco
Workplace: OnsiteFull timeUSD 155,400 - 233,200 annuallyFunction: Business OperationsExperience: 3+ yearsSkills: ["Written communication","Cross-functional alignment","Partner management","Problem solving","Operational excellence"]

Own the operating system behind Harvey’s integrations and partner ecosystem, including APIs, MCP servers, and third-party connectors. Triage and prioritize integration requests, manage technology and ISV partner relationships across the lifecycle, and run early-access programs. Coordinate cross-functional launches by validating operational readiness and surfacing risks, while building lightweight documentation, playbooks, and automation to scale the integrations program.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Harvey
Harvey
3 days ago

Senior Product Operations Manager, Integrations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own the operating system behind Harvey’s integrations and partner ecosystem, including APIs, MCP servers, and third-party connectors. Triage and prioritize integration requests, manage technology and ISV partner relationships across the lifecycle, and run early-access programs. Coordinate cross-functional launches by validating operational readiness and surfacing risks, while building lightweight documentation, playbooks, and automation to scale the integrations program.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations

Key Responsibilities

  • •Own the intake, triage, and prioritization of integration and API/MCP feature requests from customers and partners.
  • •Triage reported integration issues, assess severity and impact, coordinate resolution across teams, and ensure timely communication.
  • •Manage relationships with technology and ISV partners across onboarding, ongoing operations, issue resolution, and delivery quality.
  • •Plan and run early-access programs for new integrations and API/MCP capabilities, including partner selection, onboarding, feedback collection, and launch recommendations.
  • •Coordinate cross-functional launches by tracking dependencies, validating operational readiness, surfacing risks, and keeping high-priority initiatives on track.

Pay and Benefits

Salary: USD 155,400 - 233,200 annually
Equity and Bonus:Equity

Key Requirements

  • •3-5+ years in Product Operations, Program Management, Partner or Ecosystem Operations, or a related role at a high-growth tech or SaaS company, ideally integrations- or API-focused.
  • •Direct experience working on an integrations team shipping, supporting, and operating third-party connections.
  • •Working knowledge of APIs and MCP (Model Context Protocol), including auth, rate limits, and schemas.
  • •Experience managing an app store, marketplace, or partner ecosystem business (listings, partner certification, marketplace policies, or developer relations).
  • •Experience managing external technology or ISV partner relationships, including onboarding and ongoing delivery quality.
Experience:3+ yearsSaaSHigh-growth techIntegrationsAPIsMarketplaces
Skills:Written communicationCross-functional alignmentPartner managementProblem solvingOperational excellence
Tech Stack:APIsMCPModel Context ProtocolAuthRate limitsSchemasDocumentationPlaybooksAutomation

Company Brief

Harvey
Harvey builds domain-specific generative AI for legal and professional services, automating contract analysis, due diligence, compliance, and litigation workflows for law firms and corporate legal teams.
Industry: LegalTech
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2022
Glassdoor
Glassdoor: 4.1
WebsiteLinkedInGlassdoor