MDP Customer Support Technician I

Perform Tier I customer support activities including preventative maintenance, wet-cleans, and basic diagnostic troubleshooting, escalating to senior engineers when needed. Disassemble, clean, and rebuild kits as part of kit management quality, and follow standard operating procedures and IP guidelines. Maintain a professional customer-facing presence, keep the work area orderly, and consistently prioritize safety in a physically demanding clean-room environment while using required personal protective equipment.