Assistant store manager (Sofia, Sofia (stolitsa), BG)

Adidas
Sofia
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Leadership","Communication","Problem-solving","Team collaboration"]

Drive store sales and profitability by leading customer service excellence, supporting KPI ownership, and acting as a Brand Ambassador. Execute daily store operations with strong product/category expertise, train selected team members on customer service and brand knowledge, and help identify opportunities to improve performance. Ensure accurate cash handling (if applicable), fast merchandising and replenishment, loss minimization, and safe, efficient operations while collaborating across the store team.

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Adidas
Adidas
12 hours ago

Assistant store manager (Sofia, Sofia (stolitsa), BG)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Drive store sales and profitability by leading customer service excellence, supporting KPI ownership, and acting as a Brand Ambassador. Execute daily store operations with strong product/category expertise, train selected team members on customer service and brand knowledge, and help identify opportunities to improve performance. Ensure accurate cash handling (if applicable), fast merchandising and replenishment, loss minimization, and safe, efficient operations while collaborating across the store team.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Contribute to meeting or exceeding store sales and profit targets by owning store sales/KPI goals and using available resources to reach them.
  • •Serve as a role model for customer service, meeting or exceeding customers’ expectations and training selected team members on service skills.
  • •Use customer service experience to support and coach Retail Professionals in complex customer situations.
  • •Execute store operations including merchandising delivery processing, replenishing fixtures, and ensuring the full product offer is represented on the sales floor.
  • •Adhere to policies and procedures, minimize loss in stockroom and sales floor, and perform all operations safely, effectively, and efficiently.

Key Requirements

  • •Secondary education.
  • •Minimum 1 year work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling and VM experience.
  • •Advanced retail professional competencies to meet customer expectations and store sales/KPI targets.
  • •Fluency in English and strong communication skills (verbal and written).
  • •Good IT skills in Word, Outlook, Excel, and PowerPoint.
Experience:1+ yearsSports retailFashion retailCustomer-focused retailCommercial retail
Education:High School
Skills:Customer serviceLeadershipCommunicationProblem-solvingTeam collaboration
Languages:English
Tech Stack:WordOutlookExcelPowerPoint

Company Brief

Adidas
Global sportswear company designing, manufacturing, and selling athletic footwear, apparel, and accessories. Serves consumers and athletes through branded products, direct-to-consumer retail, and wholesale channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Herzogenaurach, Germany
Founded: 1949
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor