Remote Dealer Services Specialist II (Manheim Riverside)

AutoTrader.com
United States
Workplace: HybridFull timeUSD 26.44 - 39.71 hourlyFunction: Administration & Executive AssistanceExperience: 3+ yearsEducation: high_schoolSkills: ["Communication","Organizational skills","Analytical thinking","Relationship building","Problem-solving","De-escalation","Professionalism"]

Serve as a One Manheim dealer services specialist, building trusted relationships and coordinating solutions across Manheim channels. You’ll partner with sales, mobile inspections, dealer services, and trade desk teams to support a seamless customer experience. Lead sales process coordination using data and provide consultative guidance to improve dealer sales performance and marketplace outcomes. Coach clients on tool usage and policies while handling issues end-to-end with professionalism.

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FursaFursa
AutoTrader.com
AutoTrader.com
2 days ago

Remote Dealer Services Specialist II (Manheim Riverside)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as a One Manheim dealer services specialist, building trusted relationships and coordinating solutions across Manheim channels. You’ll partner with sales, mobile inspections, dealer services, and trade desk teams to support a seamless customer experience. Lead sales process coordination using data and provide consultative guidance to improve dealer sales performance and marketplace outcomes. Coach clients on tool usage and policies while handling issues end-to-end with professionalism.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Cultivate proactive client relationships using personalized communication and tailored solutions.
  • •Partner with internal business units (sales, mobile inspections, dealer services, trade desk) to align strategies and serve clients.
  • •Act as a liaison between clients and internal teams, resolving issues end-to-end with responsiveness and ownership.
  • •Provide consultative recommendations using industry/sales trends and vehicle valuation and market insights.
  • •Coach clients on using the tool suite and educate them on marketplace policies to ensure compliance and success.

Pay and Benefits

Salary: USD 26.44 - 39.71 hourly
Perks:Health InsuranceDentalVision401kPaid Leave

Key Requirements

  • •High School Diploma/GED plus 3 years of related experience (or equivalent combination of education/certification and experience, up to 5 years).
  • •Strong verbal and written communication skills.
  • •Strong organizational skills and attention to detail.
  • •Ability to build strong business relationships and work independently and as part of a team.
  • •Strong analytical skills, problem-solving, and de-escalation skills.
Experience:3+ years
Education:High School
Skills:CommunicationOrganizational skillsAnalytical thinkingRelationship buildingProblem-solvingDe-escalationProfessionalism

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AutoTrader.com
Operates a leading online marketplace for buying and selling new and used vehicles, connecting consumers, dealers, and automotive service providers with vehicle listings, pricing tools, reviews, and financing resources.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Atlanta, United States
Founded: 1997
WebsiteLinkedIn