Principal Technology Specialist
Pune
Workplace: OnsiteFull timeFunction: Communications, PR & CommunityExperience: 10-12 yearsSkills: ["Analytical thinking","Problem-solving","Judgment","Advisory","Governance"]Define and drive the architecture roadmap for ServiceNow ITOM and CMDB, transforming CMDB into a service-aware, governed, AI-enabled system of record. Lead scalable design across discovery, service mapping, and event management for hybrid/cloud environments. Own CMDB data models and CI relationships, enforce governance and data quality standards, align CMDB with ITSM processes, and integrate with monitoring, infrastructure, and security systems while advising as an SME.
