Power International Holding

1 month ago

Front Office Agent (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Serve as the first point of contact for guests at Embassy Suites, greeting guests, handling check-in/check-out, posting charges, and addressing needs or complaints to ensure a smooth, welcoming stay. Collaborate with housekeeping and other departments, maintain front desk records in hotel management software, upsell amenities, and support reporting and payments.

Location: Qatar

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Greet guests upon arrival and assist with check-in procedures to set a positive first impression.
•Handle guest inquiries, requests, and complaints promptly and professionally to ensure guest satisfaction.
•Process registrations, check-ins, and check-outs accurately, including payments and ID verification.
•Answer calls, emails, and other channels with information, reservations, and inquiries as needed.
•Maintain a clean, organized front desk area and coordinate with housekeeping/maintenance to ensure rooms are ready for arrivals.

Key Requirements

•Bachelor's Degree in any related field
•ERP/SAP knowledge is preferred
•Proficiency in hotel management software systems and basic computer skills
•Excellent communication and interpersonal skills
•Strong organizational skills and attention to detail

Experience:5+ yearsHospitalityHotel

Education:Bachelor's

Skills:CommunicationInterpersonal skillsOrganizationProblem-solving

Tech Stack:SAPHotel management software

Company Brief

Power International Holding

Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Doha, Qatar

Website

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Power International Holding

1 month ago

Front Office Agent (QA)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Qatar

Workplace: Onsite

Employment Type: Full time

Job Function: QA, Test & Release Engineering

Key Responsibilities

•Greet guests upon arrival and assist with check-in procedures to set a positive first impression.
•Handle guest inquiries, requests, and complaints promptly and professionally to ensure guest satisfaction.
•Process registrations, check-ins, and check-outs accurately, including payments and ID verification.
•Answer calls, emails, and other channels with information, reservations, and inquiries as needed.
•Maintain a clean, organized front desk area and coordinate with housekeeping/maintenance to ensure rooms are ready for arrivals.

Key Requirements

•Bachelor's Degree in any related field
•ERP/SAP knowledge is preferred
•Proficiency in hotel management software systems and basic computer skills
•Excellent communication and interpersonal skills
•Strong organizational skills and attention to detail

Experience:5+ yearsHospitalityHotel

Education:Bachelor's

Skills:CommunicationInterpersonal skillsOrganizationProblem-solving

Tech Stack:SAPHotel management software

Company Brief

Power International Holding

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Doha, Qatar

Website