Sr Billing and Collections Analyst

Amplitude
San Francisco
Workplace: OnsiteFull timeUSD 121,000 - 181,000 annuallyFunction: Data Analytics & Business IntelligenceExperience: 3+ yearsSkills: ["Ownership mindset","Attention to detail","Analytical thinking","Problem-solving","Communication"]

Own Amplitude’s end-to-end billing and collections activities within the order-to-cash process. You’ll generate and review invoices, ensure accuracy against contractual terms, resolve billing discrepancies, and support timely customer payments. Partnering with GTM and Finance, you’ll act as a key contact for billing and contract inquiries, while improving and automating workflows and supporting SOX controls and audit requirements.

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Amplitude
Amplitude
3 days ago

Sr Billing and Collections Analyst

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Last checked: 10 hours agoStatus: Live

Job Summary

Own Amplitude’s end-to-end billing and collections activities within the order-to-cash process. You’ll generate and review invoices, ensure accuracy against contractual terms, resolve billing discrepancies, and support timely customer payments. Partnering with GTM and Finance, you’ll act as a key contact for billing and contract inquiries, while improving and automating workflows and supporting SOX controls and audit requirements.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Own the end-to-end billing cycle, including invoice generation, review, delivery, and resolution of billing issues across revenue streams.
  • •Ensure invoices are accurate and aligned with contractual terms by proactively identifying and resolving discrepancies.
  • •Serve as the key point of contact for customer billing and contract inquiries, partnering with internal GTM and Finance teams.
  • •Support collections to help ensure timely customer payments by investigating and resolving payment delays.
  • •Identify and drive opportunities to improve, automate, and scale order-to-cash workflows while supporting SOX controls and external audit requirements.

Pay and Benefits

Salary: USD 121,000 - 181,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveLearning BudgetHome OfficeEquity

Key Requirements

  • •3–5+ years of experience in billing, accounts receivable, collections, or a related finance/accounting function; SaaS or subscription experience preferred.
  • •Strong Excel skills and the ability to work accurately with high volumes of financial and billing data.
  • •Experience working in a SOX-controlled environment and supporting financial controls.
  • •Strong analytical and problem-solving skills with high attention to detail and accountability for accuracy.
  • •Excellent written and verbal communication skills and ability to collaborate effectively across customers, GTM, Finance, and business partners.
Experience:3+ yearsSaaSSubscription business
Skills:Ownership mindsetAttention to detailAnalytical thinkingProblem-solvingCommunication
Languages:English
Tech Stack:Excel

Company Brief

Amplitude
Provides a product analytics platform that helps teams understand user behavior, optimize digital products, and drive growth through event-based analytics, experimentation, and data-driven insights.
Industry: Data Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2012
WebsiteLinkedIn