Coordinator-Facilities Management Soft Services

Transguard Group
Dubai
Workplace: OnsiteFull timeFunction: Facilities, Workplace & Physical OperationsExperience: 2-3 yearsSkills: ["Communication","Coordination","Customer satisfaction","Problem-solving","Record keeping"]

Coordinate day-to-day soft facilities management operations, supporting the Operations Manager and Account Manager to deliver contractually compliant cleaning services. Manage deployments, work schedules, and KPI tracking, oversee a diverse cleaning team across multiple sites, and ensure regular cleaning audits. Handle client and internal stakeholder coordination, manage escalations, maintain operational records (incidents, disciplinary actions, leave), and use CAFM systems to improve efficiency and service quality.

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FursaFursa
Transguard Group
Transguard Group
12 hours ago

Coordinator-Facilities Management Soft Services

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Coordinate day-to-day soft facilities management operations, supporting the Operations Manager and Account Manager to deliver contractually compliant cleaning services. Manage deployments, work schedules, and KPI tracking, oversee a diverse cleaning team across multiple sites, and ensure regular cleaning audits. Handle client and internal stakeholder coordination, manage escalations, maintain operational records (incidents, disciplinary actions, leave), and use CAFM systems to improve efficiency and service quality.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Facilities, Workplace & Physical Operations
Seniority: Mid level

Key Responsibilities

  • •Assist the Operations Manager and Account Manager in delivering contractual FM soft services provisions with time-bound, quality service.
  • •Manage and support a diverse cleaning team across multiple sites, ensuring cleanliness, hygiene, and service excellence.
  • •Maintain daily deployments, work schedules, and contractual KPI tracking, and ensure regular cleaning audits.
  • •Coordinate with internal stakeholders for new contract mobilization and handle client escalations and operational needs.
  • •Maintain operational records (disciplinary actions, incident reports, annual leave) and utilize CAFM systems to run smooth IFS operations.

Key Requirements

  • •2–3 years’ experience in a similar facilities management/soft services coordination role.
  • •BICS certification or equivalent certification.
  • •Good English written and communication skills.
  • •Valid UAE driving license.
  • •Strong knowledge of cleaning operations, including machines, chemicals, and related processes.
Experience:2-3 years
Skills:CommunicationCoordinationCustomer satisfactionProblem-solvingRecord keeping
Licenses:UAE driving license
Certifications:BICS
Languages:English
Tech Stack:CAFM systemsReporting systems

Company Brief

Transguard Group
Provides integrated business support services including facilities management, security, aviation, cash services, and workforce solutions. Transguard serves clients across the UAE with large-scale outsourced operations and on-site service delivery.
Industry: Facility Management
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 2001
WebsiteLinkedIn