Vapi

3 months ago

Agent Strategist - NYC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own post-sales engagement for enterprise accounts, orchestrate cross-functional execution to drive retention and expansion, and scale post-sales playbooks to improve net revenue retention.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Take ownership of a portfolio of enterprise accounts and build trusted relationships with key stakeholders.
•Deeply understand each customer’s deployment architecture, use cases, and success criteria.
•Audit current health metrics, renewal timelines, usage patterns, and engagement cadence.
•Align with FDE, CSE, Sales, and Product on open workstreams and deployment priorities.
•Drive renewal conversations beginning 120 days out and partner with AEs on commercial strategy.

Pay and Benefits

Salary: USD 130,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquityLearning BudgetCommuter BenefitsMeal Allowance

Key Requirements

•5+ years in customer success, technical account management, or solutions consulting at a B2B SaaS or API-first company.

Experience:5+ yearsB2B SaaSAPIsEnterpriseVoice

Skills:CommunicationStakeholder managementOrganizationProblem-solvingNegotiation

Languages:English

Tech Stack:APIsCRMData analyticsDeployment workflows

Company Brief

Vapi

Provides AI-powered tools that help developers build, test, and document APIs using natural language and automation, simplifying integration and accelerating API development while offering SDK generation, mock servers, and team collaboration features.

Industry: Developer Tools

Website

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Vapi

3 months ago

Agent Strategist - NYC

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 7 hours agoStatus: Live

Job Summary

Own post-sales engagement for enterprise accounts, orchestrate cross-functional execution to drive retention and expansion, and scale post-sales playbooks to improve net revenue retention.

Location: New York

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Take ownership of a portfolio of enterprise accounts and build trusted relationships with key stakeholders.
•Deeply understand each customer’s deployment architecture, use cases, and success criteria.
•Audit current health metrics, renewal timelines, usage patterns, and engagement cadence.
•Align with FDE, CSE, Sales, and Product on open workstreams and deployment priorities.
•Drive renewal conversations beginning 120 days out and partner with AEs on commercial strategy.

Pay and Benefits

Salary: USD 130,000 - 160,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceEquityLearning BudgetCommuter BenefitsMeal Allowance

Key Requirements

•5+ years in customer success, technical account management, or solutions consulting at a B2B SaaS or API-first company.

Experience:5+ yearsB2B SaaSAPIsEnterpriseVoice

Skills:CommunicationStakeholder managementOrganizationProblem-solvingNegotiation

Languages:English

Tech Stack:APIsCRMData analyticsDeployment workflows

Company Brief

Vapi

Industry: Developer Tools

Website