Service Charge and Insurance Administrator

WSP
United Kingdom
Workplace: HybridFull timeFunction: Administration & Executive AssistanceSkills: ["Teamwork","Organisational skills","Time management","Attention to detail","Problem-solving"]

Support the Service Charge and Insurance Audit team by handling client queries via inboxes and calls, allocating tasks to case workers, and processing service charge and insurance invoices. Help issue weekly payment runs, chase documents and responses, maintain accurate data in systems and a data library, and produce weekly and monthly client reports. Work closely with team managers and provide additional support as needed within a central Cheltenham office with hybrid working.

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FursaFursa
WSP
WSP
1 day ago

Service Charge and Insurance Administrator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Support the Service Charge and Insurance Audit team by handling client queries via inboxes and calls, allocating tasks to case workers, and processing service charge and insurance invoices. Help issue weekly payment runs, chase documents and responses, maintain accurate data in systems and a data library, and produce weekly and monthly client reports. Work closely with team managers and provide additional support as needed within a central Cheltenham office with hybrid working.
Location: United Kingdom
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Monitor inboxes and calls, respond to queries from landlords, managing agents, and clients, and allocate tasks to case workers via databases.
  • •Process service charge and insurance invoices for various clients.
  • •Issue weekly payment runs to clients.
  • •Regularly chase documents and queries to keep cases moving.
  • •Maintain data on systems (data library) and produce weekly and monthly client reports.

Pay and Benefits

Perks:Remote WorkGym MembershipPaid LeaveLearning Budget

Key Requirements

  • •Proficiency with desktop software and Microsoft Office 365, including Outlook, Excel, Teams, and Word.
  • •Ability to work both as part of a team and individually.
  • •Strong organisational skills, managing time, prioritising tasks, and meeting tight deadlines.
  • •Excellent attention to detail, with strong problem-solving skills.
  • •Good numeracy skills; experience with databases and Excel pivot tables and advanced formulas is desirable.
Skills:TeamworkOrganisational skillsTime managementAttention to detailProblem-solving
Tech Stack:Microsoft Office 365OutlookMicrosoft ExcelMicrosoft TeamsWordDatabasesPivot tables

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn