Specialist III - Universal Banker PT 20 (UB) (Front Royal)

Sandy Spring Bancorp
United States
Workplace: OnsiteFull timeFunction: Banking, Lending & CreditExperience: 5+ yearsSkills: ["Customer service","Problem analysis","Team coaching","Sales and cross-selling","Rapport building"]

Deliver consistent, high-quality customer experiences across branch locations by supporting frontline banking operations with operational excellence and policy/regulatory adherence. Process routine teller and platform transactions under limited supervision, assist with opening new accounts, and handle complex customer service issues. Coach and support branch team members, execute accurate frontline activities, identify additional sales/service opportunities, and implement process improvements to reduce risk and strengthen service delivery.

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Sandy Spring Bancorp
Sandy Spring Bancorp
2 days ago

Specialist III - Universal Banker PT 20 (UB) (Front Royal)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Deliver consistent, high-quality customer experiences across branch locations by supporting frontline banking operations with operational excellence and policy/regulatory adherence. Process routine teller and platform transactions under limited supervision, assist with opening new accounts, and handle complex customer service issues. Coach and support branch team members, execute accurate frontline activities, identify additional sales/service opportunities, and implement process improvements to reduce risk and strengthen service delivery.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Manage day-to-day branch service operations and deliver consistent client experiences
  • •Support client transactions and ensure accurate, timely execution of frontline banking activities
  • •Open new accounts and handle teller transactions
  • •Market and cross-sell bank products and services while identifying additional sales opportunities
  • •Resolve complex customer service issues, refer customers appropriately, and coach/support branch teams

Key Requirements

  • •5+ years of relevant experience
  • •Vocational or technical training may be required
  • •Must be able to stand for extended periods of time
  • •Must be able to lift objects up to 30 lbs
  • •Working under limited supervision for routine situations
Experience:5+ years
Skills:Customer serviceProblem analysisTeam coachingSales and cross-sellingRapport building

Company Brief

Sandy Spring Bancorp
Bank holding company for Sandy Spring Bank, providing commercial and personal banking, lending, treasury management, and wealth services across the Mid-Atlantic region. Serves businesses, individuals, and nonprofit organizations through a branch and digital banking network.
Industry: Banking
Company Size: Large (251 to 1,000 employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Olney, United States
Founded: 1868
WebsiteLinkedIn