Sales and Service Leader - Full Time (Schaumburg, IL, US, 60173)

Sephora
United States
Workplace: OnsiteFull time26 - 30 hourlyFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Client-first mindset","Communication","Teamwork"]

Lead the Sephora store by coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while supporting onboarding and continuous learning. Help with daily store operations including inventory and visual merchandising, maintain store standards, and uphold policies to create a safe, inclusive shopping experience.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Sephora
Sephora
13 hours ago

Sales and Service Leader - Full Time (Schaumburg, IL, US, 60173)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the Sephora store by coaching your team to deliver exceptional client service and achieve sales goals. Drive performance through client engagement, product knowledge, and personalized recommendations while supporting onboarding and continuous learning. Help with daily store operations including inventory and visual merchandising, maintain store standards, and uphold policies to create a safe, inclusive shopping experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire your team to deliver exceptional client service and achieve sales goals.
  • •Drive store success through strong client engagement, expert product knowledge, and personalized recommendations.
  • •Provide ongoing feedback and development to elevate team performance.
  • •Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
  • •Assist with inventory, visual merchandising, and maintaining store standards while upholding company policies and store safety/experience expectations.

Pay and Benefits

Salary: 26 - 30 hourly
Perks:Health InsuranceWellness Stipend

Key Requirements

  • •Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
  • •Proven ability to coach and inspire teams to achieve goals.
  • •Strong sales and client service skills with expert product knowledge and personalized recommendations.
  • •Excellent communication and interpersonal skills in a fast-paced, dynamic environment.
  • •Comfortable learning and sharing product knowledge, and physically able to lift and carry up to 50 pounds.
Experience:2+ yearsRetailHospitalityService industry
Skills:LeadershipCoachingClient-first mindsetCommunicationTeamwork

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn