Part Time Customer Advocate, VM, Market Operations

Carvana
Orlando
Workplace: OnsitePart timeUSD 17 - 19 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Customer service","Communication","Self-motivation","Problem-solving","Safety awareness"]

Provide an on-site customer experience at Carvana’s Vending Machine by greeting customers, helping with vehicle pick-up and required paperwork, and entering thorough notes into the tracking system. Answer customer questions and resolve minor vending-machine technical issues to keep the experience smooth and memorable. Ensure safe driving and a clean driving record while working indoors/outdoors in varying weather.

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FursaFursa
Carvana
Carvana
5 months ago

Part Time Customer Advocate, VM, Market Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide an on-site customer experience at Carvana’s Vending Machine by greeting customers, helping with vehicle pick-up and required paperwork, and entering thorough notes into the tracking system. Answer customer questions and resolve minor vending-machine technical issues to keep the experience smooth and memorable. Ensure safe driving and a clean driving record while working indoors/outdoors in varying weather.
Location: Orlando
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Create an amazing pick-up experience by acting as the face of Carvana when customers arrive onsite to the car Vending Machine.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Address customer questions and minor technical issues related to the vending machine process to ensure a positive experience.
  • •Maintain safe driving and a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • •Work consistently with shift requirements (1pm–9pm) and be available 6 days per week, with Saturdays required.

Pay and Benefits

Salary: USD 17 - 19 hourly
Perks:401kWellness StipendPaid Leave

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to obtain a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).
  • •Must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
  • •Must be able to perform physically demanding tasks (including detailing vehicles and lifting/pushing/pulling items up to 50lbs) in indoor and outdoor conditions.
  • •Must read, write, speak, and understand English; must be at least 21 and possess a valid driver's license.
Experience:2+ years
Skills:Customer serviceCommunicationSelf-motivationProblem-solvingSafety awareness
Licenses:Notary (within 90 days)Vehicle Verifier license (California, within 90 days)Valid driver's license
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn