Program Director, Output Services

Fiserv
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementExperience: 10+ yearsEducation: bachelorsSkills: ["Stakeholder management","Leadership","Risk mitigation","Executive communication","Problem-solving"]

Direct large-scale Output Services programs and business initiatives, aligning execution plans, governance, and delivery outcomes across multiple workstreams. Lead cross-functional delivery from planning through execution with milestones, dependencies, and measurable results. Build governance with status reporting, risk mitigation, issue management, change control, and executive communications. Own program financial performance and manage/develop program and project managers to ensure consistent delivery quality and operational results.

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FursaFursa
Fiserv
Fiserv
1 day ago

Program Director, Output Services

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Job Summary

Direct large-scale Output Services programs and business initiatives, aligning execution plans, governance, and delivery outcomes across multiple workstreams. Lead cross-functional delivery from planning through execution with milestones, dependencies, and measurable results. Build governance with status reporting, risk mitigation, issue management, change control, and executive communications. Own program financial performance and manage/develop program and project managers to ensure consistent delivery quality and operational results.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead large, cross-functional Output Services programs and business initiatives from planning through execution with clear milestones and measurable outcomes.
  • •Build and maintain program governance, including status reporting, issue management, risk mitigation, change control, and executive communications.
  • •Partner with operations, technology, product, and business stakeholders to align scope, priorities, deliverables, and success measures.
  • •Manage program financials, including budget planning, forecasting, resource allocation, and variance tracking.
  • •Direct and develop program and project managers and matrixed contributors to support delivery quality and operational consistency.
Travel: Medium travel

Key Requirements

  • •10+ years leading large-scale projects, programs, or business initiatives across multiple workstreams, stakeholders, and delivery timelines.
  • •5+ years managing and developing teams in program management, project delivery, or related functions.
  • •8+ years building program governance, managing risks and dependencies, and delivering executive-level status reporting.
  • •8+ years working with budgets, forecasting, resource planning, and operational performance metrics.
  • •Bachelor’s degree or higher in business, information technology, operations management, finance, or a related field (or equivalent experience).
Experience:10+ yearsFintechPaymentsRegulated industriesPrint and mail operationsDocument processing
Education:Bachelor's
Skills:Stakeholder managementLeadershipRisk mitigationExecutive communicationProblem-solving
Certifications:PMP

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Fiserv
Provides payments, processing services, risk management, and core banking technology to financial institutions, merchants, and businesses worldwide, enabling digital payments, account processing, and financial services integration.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Brookfield, United States
Founded: 1984
WebsiteLinkedIn