Account Manager Senior Analyst Cross Border Trade - Marketplace

MercadoLibre
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Teamwork","Analytical thinking"]

Build commercial relationships with key sellers in Mercado Libre’s cross-border marketplace, analyzing their performance and customer data to identify blockers, opportunities, and recommendations. Partner with internal stakeholders to develop integrated, end-to-end proposals for customers. Use strong expertise in the cross-border value proposition to design and execute strategy across the seller portfolio, defining and tracking performance metrics and presenting business reviews.

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MercadoLibre
MercadoLibre
2 months ago

Account Manager Senior Analyst Cross Border Trade - Marketplace

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Build commercial relationships with key sellers in Mercado Libre’s cross-border marketplace, analyzing their performance and customer data to identify blockers, opportunities, and recommendations. Partner with internal stakeholders to develop integrated, end-to-end proposals for customers. Use strong expertise in the cross-border value proposition to design and execute strategy across the seller portfolio, defining and tracking performance metrics and presenting business reviews.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop commercial relationships with key sellers, supporting their growth and analyzing their performance on the platform.
  • •Analyze customer data and needs to provide recommendations that maximize competitiveness and identify blockers and opportunities.
  • •Collaborate with stakeholders to build integrated, end-to-end proposals for customers.
  • •Build deep expertise in Mercado Libre’s cross-border model to design and execute strategy across the client portfolio.
  • •Define, implement, and track performance metrics to prepare and deliver business reviews for the customer portfolio.

Key Requirements

  • •Bachelor's Degree.
  • •4 years of sales experience using Salesforce.com or other CRM tools, and Microsoft Excel.
  • •Valid visa and/or permanent work authorization required.
  • •Exceptional communication skills in English and Spanish.
Experience:SalesE-commerceMarketplaceCross-border trade
Education:Bachelor's
Skills:CommunicationTeamworkAnalytical thinking
Languages:EnglishSpanish
Tech Stack:Salesforce.comCRM toolsMicrosoft Excel

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

MercadoLibre
Operates Latin America's leading e‑commerce marketplace and fintech ecosystem, offering online buying and selling, classifieds, payment processing, credit, and logistics services across multiple countries in the region.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Buenos Aires, Argentina
Founded: 1999
Glassdoor
Glassdoor: 3.8
WebsiteLinkedIn