IT Support Specialist

VF Corporation
Warsaw
Workplace: HybridFull timePLN 84,480 - 105,600 annuallyFunction: Customer Support (Service Desk)Experience: 3+ yearsSkills: ["Strong analytical skills","Interpersonal skills","Team-oriented mindset","Ability to work independently","Proactive under pressure"]

Provide advanced 1st- and 2nd-line IT support to enable VF employees across Poland and selected Northern/Western European countries. Troubleshoot moderate complexity issues for computers, applications, systems, devices, access, and hardware; accurately document and track incidents; install and support laptops, printers, phones, and required software. Support face-to-face and remote users, assist with new technology training, manage assets, and deliver service within an EMEA End User Service (EUS) team using Microsoft and Apple environments.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
VF Corporation
VF Corporation
7 hours ago

IT Support Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Provide advanced 1st- and 2nd-line IT support to enable VF employees across Poland and selected Northern/Western European countries. Troubleshoot moderate complexity issues for computers, applications, systems, devices, access, and hardware; accurately document and track incidents; install and support laptops, printers, phones, and required software. Support face-to-face and remote users, assist with new technology training, manage assets, and deliver service within an EMEA End User Service (EUS) team using Microsoft and Apple environments.
Location: Warsaw
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Support end users for computer, application, system, device, access, and hardware issues across Poland and selected countries.
  • •Identify, triage, and resolve moderate-complexity technical problems.
  • •Document, track, and monitor issues using applicable systems and tools.
  • •Install and support company hardware and required software (desktops, laptops, printers, phones, tablets).
  • •Manage asset inventory and support face-to-face and remote users, including new technology training.
Travel: Low travel

Pay and Benefits

Salary: PLN 84,480 - 105,600 annually

Key Requirements

  • •Preferably education in IT or technological fields.
  • •3 years of IT environment experience with technical knowledge of workstation hardware and software.
  • •Experience supporting printers, networks, and smart phones (Android and iOS).
  • •Fluent English; knowledge of other languages is an asset.
  • •Working knowledge of LAN and WAN and strong troubleshooting skills for computer hardware and software.
Experience:3+ yearsIT support
Education:
Skills:Strong analytical skillsInterpersonal skillsTeam-oriented mindsetAbility to work independentlyProactive under pressure
Languages:English
Tech Stack:Microsoft productsWindowsOffice 365Apple Mac OSIOSAndroidLANWANMicrosoft OSPrintersDesktopsLaptopsTablets

Company Brief

VF Corporation
Global apparel and footwear company that owns brands such as Vans, The North Face, Timberland, and Dickies. Designs, markets, and distributes branded lifestyle products through wholesale, retail, and e-commerce channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Denver, United States
Founded: 1899
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor