Services Lead, Stores - Full Time (Edmonton, AB, CA, T5G 3A6)

Sephora
Edmonton
Workplace: OnsiteFull timeCAD 20 - 23.55 hourlyFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Client service","Time management","Problem-solving","Influencing peers","Communication"]

The Services Lead oversees store operations across departments, ensuring Sephora’s selling model, client service excellence, and store objectives are met. Responsibilities include driving sales, sustaining visuals, acting as Manager on Duty, optimizing staffing for client needs, and participating in interviews while championing Sephora values and a strong performance culture.

This position is no longer accepting applications.

  • See live roles at Sephora
  • Search all live jobs
  • Browse companies, collections, and locations hiring now
Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa

This position is no longer accepting applications.

See live roles at SephoraSearch all live jobsBrowse companies, collections, and locations hiring now

Sephora
Sephora
5 months ago

Services Lead, Stores - Full Time (Edmonton, AB, CA, T5G 3A6)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed

Job Summary

The Services Lead oversees store operations across departments, ensuring Sephora’s selling model, client service excellence, and store objectives are met. Responsibilities include driving sales, sustaining visuals, acting as Manager on Duty, optimizing staffing for client needs, and participating in interviews while championing Sephora values and a strong performance culture.
Location: Edmonton
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Sales Experience. Ensure all Beauty Advisors properly execute Sephora’s selling model and stay aligned with store goals.
  • •Visual Merchandising. Support the Operations team to maintain company-standard visuals and update animations as needed.
  • •Passionate about Clients. Regularly act as the Manager on Duty and engage with clients on-stage when possible.
  • •Entrepreneurial Spirit. Understand store sales performance and adjust staffing to meet client needs.
  • •Talent Champion. Participate in interviewing processes for the World team.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Key Requirements

  • •1-3 years of experience in a similar role at a similar volume store or equivalent internal experience.
  • •Proven ability to influence peers and provide feedback.
  • •Strong client service skills.
  • •Demonstrated effective time management and problem-solving skills.
  • •You have one to three years' experience in a similar role at a similar volume store or equivalent internal experience.
Experience:1+ yearsRetail
Skills:Client serviceTime managementProblem-solvingInfluencing peersCommunication

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn