Customer Assistant

Waitrose & Partners
London
Workplace: OnsiteTemporaryGBP 14.55 - 14.8 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer focus","Problem-solving","Team support"]

Deliver outstanding customer service in a John Lewis shop, putting customers at the heart of every interaction. Drive sales and profit through product knowledge and sales training, while maintaining excellent shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, stock replenishment, price ticketing, and shop-keeping), spot improvements, support accurate stock counts, and help the wider team to achieve daily goals.

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Waitrose & Partners
Waitrose & Partners
1 day ago

Customer Assistant

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Deliver outstanding customer service in a John Lewis shop, putting customers at the heart of every interaction. Drive sales and profit through product knowledge and sales training, while maintaining excellent shop standards including displays, stock availability, and cleanliness. Work flexibly across the store (till support, stock replenishment, price ticketing, and shop-keeping), spot improvements, support accurate stock counts, and help the wider team to achieve daily goals.
Location: London
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging customer service at every stage of the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Acknowledge, understand, and resolve customer queries to build loyalty.
  • •Support store standards through displays, stock availability, cleanliness, and general shop-keeping.
  • •Work flexibly across the shop (till support, stock replenishment, price ticketing) and help protect profits with accurate stock counts.

Pay and Benefits

Salary: GBP 14.55 - 14.8 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Customer-facing experience is welcomed but not essential; training will be provided.
  • •Merchandising and product display experience is desirable.
  • •Ability to work flexibly across the shop to support the wider team.
Experience:RetailCustomer service
Skills:CommunicationCustomer focusProblem-solvingTeam support

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn