Personal Banker

Commerce Bancshares
Columbia
Workplace: OnsiteFull timeUSD 20.55 - 25.05 hourlyFunction: Banking, Lending & CreditExperience: 1+ yearsEducation: high_schoolSkills: ["Customer experience","Sales skills","Active listening","Written communication","Verbal communication"]

Serve as a retail banking ambassador by building long-lasting customer relationships and uncovering customers’ financial needs. Deliver excellent in-person and phone customer experiences, make recommendations based on customer needs, and educate customers on retail products and digital solutions. Ensure accurate, efficient transaction processing while complying with policies, procedures, and regulatory requirements, and refer complex needs to bank specialists. Support branch sales and customer service goals.

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Commerce Bancshares
Commerce Bancshares
1 month ago

Personal Banker

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Serve as a retail banking ambassador by building long-lasting customer relationships and uncovering customers’ financial needs. Deliver excellent in-person and phone customer experiences, make recommendations based on customer needs, and educate customers on retail products and digital solutions. Ensure accurate, efficient transaction processing while complying with policies, procedures, and regulatory requirements, and refer complex needs to bank specialists. Support branch sales and customer service goals.
Location: Columbia
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Build and maintain long-lasting customer relationships and act as a brand ambassador for the bank.
  • •Conduct needs-based conversations to understand customer financial needs and provide appropriate solutions.
  • •Educate customers on retail products and digital solutions to improve financial wellness and enhance customer experience.
  • •Complete financial transactions accurately and efficiently while complying with policies, procedures, and regulatory requirements.
  • •Identify complex financial needs and refer customers to bank specialists when appropriate.

Pay and Benefits

Salary: USD 20.55 - 25.05 hourly
Perks:Health InsuranceDentalVision401kLife InsurancePaid LeavePersonal Time

Key Requirements

  • •High school diploma or equivalent combination of education and experience.
  • •1+ years of sales or customer service experience.
  • •Strong sales skills with ability to connect with customers in-person and over the phone.
  • •Ability to meet personal and branch sales and customer service expectations.
  • •Proficient with Microsoft Word, Excel, and Outlook.
Experience:1+ years
Education:High School
Skills:Customer experienceSales skillsActive listeningWritten communicationVerbal communication
Tech Stack:Microsoft WordMicrosoft ExcelOutlook

Company Brief

Commerce Bancshares
Provides commercial, retail, wealth management, and payment services through its regional banking operations. Commerce Bancshares serves individuals, businesses, and institutions across the Midwest with deposit accounts, lending, treasury, and card solutions.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Kansas City, United States
Founded: 1865
WebsiteLinkedIn