GEICO

4 weeks ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Provide auto insurance support to GEICO customers by guiding policyholders through coverage needs, policy changes, and billing inquiries. Deliver world-class service in a high-volume environment, with licensing training provided. Office location is Tampa, FL, with on-site training and 80% on-site/20% off-site flexibility.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage incoming calls, messages, billing questions, policy updates, and provide recommendations to customers.
•Resolve customer concerns to ensure a positive experience.
•Stay informed about GEICO products and identify cross-selling opportunities.
•Guide policyholders through coverage needs and changes with accuracy and empathy.
•Prioritize tasks and multitask across multiple platforms in a high-volume environment.

Pay and Benefits

Salary: USD 59,000 - 69,000 annually

Key Requirements

•Active Personal Lines or Property & Casualty license required (training and exam fees covered)
•High School Diploma or GED required; college degree preferred
•1-2 years in a customer-facing role (3+ years preferred)
•Strong customer service, interpersonal, problem-solving and empathy skills
•Able to prioritize and multitask across platforms; experienced in high-volume call centers with KPIs

Experience:1-3 yearsInsurance

Education:High School

Skills:Customer serviceCommunicationEmpathyProblem-solvingMultitasking

Licenses:P&C licensePersonal Lines license

Certifications:P&C license

Languages:English

Company Brief

GEICO

GEICO is a major US auto insurer offering personal auto policies, roadside assistance, and insurance products through direct-to-consumer channels and agents. Known for competitive rates and national advertising, it operates as a subsidiary of Berkshire Hathaway.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn

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GEICO

4 weeks ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Manage incoming calls, messages, billing questions, policy updates, and provide recommendations to customers.
•Resolve customer concerns to ensure a positive experience.
•Stay informed about GEICO products and identify cross-selling opportunities.
•Guide policyholders through coverage needs and changes with accuracy and empathy.
•Prioritize tasks and multitask across multiple platforms in a high-volume environment.

Pay and Benefits

Salary: USD 59,000 - 69,000 annually

Key Requirements

•Active Personal Lines or Property & Casualty license required (training and exam fees covered)
•High School Diploma or GED required; college degree preferred
•1-2 years in a customer-facing role (3+ years preferred)
•Strong customer service, interpersonal, problem-solving and empathy skills
•Able to prioritize and multitask across platforms; experienced in high-volume call centers with KPIs

Experience:1-3 yearsInsurance

Education:High School

Skills:Customer serviceCommunicationEmpathyProblem-solvingMultitasking

Licenses:P&C licensePersonal Lines license

Certifications:P&C license

Languages:English

Company Brief

GEICO

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Headquarters: Chevy Chase, United States

Founded: 1936

Website LinkedIn