Senior Customer Experience Manager (CXM) – Strategic
United States
Workplace: RemoteFull timeUSD 120,000 - 170,000 annuallyFunction: Customer Success & Account ManagementExperience: 7+ yearsSkills: ["Communication","Relationship-building","Strategic thinking","Organizational","Problem-solving"]Build and nurture strategic relationships with enterprise clients, ensuring successful onboarding, driving adoption of AI solutions, and guiding quality CX outcomes. Collaborate with Product, Engineering, Solutions, and GTM teams to translate customer needs into product improvements, champion responsible AI usage, and measure impact to enable expansion across multi-department stakeholders.
